The 10 Best Caregiver Management Software of 2024

caregiver using a caregiver management software at work

Why use SafetyCulture?

SafetyCulture offers flexible and intuitive caregiver management software to nurses, nursing assistants, home health aides, and senior care facilities staff. This platform streamlines complex tasks like scheduling and care coordination, lone worker safety, and elderly home safety and reporting. It is designed to ensure caregivers have all the tools they need to provide safe and effective care.


  • Ensure caregiver safety and compliance with customizable checklists and lone worker monitoring.
  • Collaborate in real-time using Heads Up to share important information like care plans and updates with other caregivers.
  • Provide evidence of completed tasks by generating reports with pictures, location tags, and digital sign-offs.
  • Set up alerts and notifications for upcoming appointments, medication schedules, and important caregiver tasks.
  • Access all caregiver schedules, patient information, and reports from one centralized location stored securely in the cloud.

Why use AxisCare?

AxisCare is an all-in-one home care management software tailored for single and multi-location home care agencies. It empowers caregivers to monitor clients’ care, automate administrative tasks, maintain seamless compliance, and enhance the client and caregiver journey.


  • Custom forms
  • Custom reporting
  • Scheduling

Why use Alayacare? 

AlayaCare provides robust software solutions tailored for home health, home care, and personal care agencies. Their platform is crafted to optimize operations, elevate care standards, and boost patient results. By prioritizing simplicity, cost-effectiveness, and user experience, AlayaCare empowers caregivers to deliver exceptional patient care through intuitive interfaces and streamlined workflows.


  • Sync clinical documents and patient care plans
  • Access real-time schedules
  • Home care scheduling, billing, and payroll

Why use Caretap? 

Caretap is a cloud-based home health care automation platform recognized for its Electronic Visit Verification (EVV) functionality. The platform has a user-friendly interface to ensure caregivers can effortlessly access and update patient information, schedule appointments, communicate with care teams, and manage their billing tasks.


  • Patient care management
  • Payroll integration
  • Online physician order forms

Why use Alora?

Alora is a caregiver management software that helps home healthcare agencies manage all aspects of their operations, including clinical, operational, and financial components. This platform can assist caregivers with tasks such as scheduling, billing, creating certifications and plans of care, analyzing Outcome and Assessment Information Set (OASIS) assessments with a built-in scrubber, creating comprehensive assessments, managing the point of care, creating and managing paperless records, organizing visit notes, and signing documents with electronic signatures.


  • Monitor visibility during ongoing home visits and noting delays and no-shows
  • Certification and plan of care
  • Automate open-shift notifications

Why use Aaniie?

Aaniie, formerly Smartcare, offers a caregiver software solution to assist agency owners and schedulers in promptly monitoring, updating, and overseeing their caregivers. Moreover, this platform lets you streamline your billing procedures through electronic billing, payment processing, and email invoicing.


  • Caregiver scheduling
  • Billing & invoicing
  • Client management

Why use HHAeXchange?

HHAeXchange’s caregiver software enhances homecare by aiding payers and care providers in operational efficiency, compliance, and patient outcomes. It includes caregiver scheduling, a time clock, and tools to oversee care teams.


  • Scheduling
  • Billing and payroll
  • Reporting

Why use Careficient? 

Careficient is a caregiver management software with features to streamline scheduling, communication, and tasks. It simplifies scheduling, manages shifts, broadcasts work availability, and sends reminders. Moreover, Careficient enables secure messaging for better team communication and provides access to care plans and visit documentation.


  • Workflow management
  • Integrated patient and staff scheduling
  • Invoicing and accounts receivable management

Why use CareSmartz360?

CareSmartz360 is a caregiver software solution empowering private-duty home care agencies to deliver quality care to seniors. This platform allows users to manage schedules, streamline operations, automate billing, track staff hours, and access HR tools for recruiting and mobile training.


  • Time tracking
  • Billing
  • Scheduling and reporting

Why use Netsmart?

Netsmart’s caregiver management software provides accurate, accessible information for care team members in behavioral health, home care, senior living, and social services. It features an Electronic Health Records (EHR) management system for designing, building, and delivering electronic health records.


  • EHR management
  • Billing and reporting
  • Reporting

What is Caregiver Management Software?

Caregiver management software is a specialized tool designed to help agencies and organizations efficiently manage and schedule caregivers. It allows users to stay organized, track caregiver availability, monitor tasks and assignments, and streamline communication between caregivers and clients.

This type of digital platform also enables users to match caregivers with clients based on qualifications, availability, and preferences. It helps agencies optimize caregiver schedules, reduce workload, and ensure clients receive the best care possible.


There are several benefits of using caregiver management software:

  • Improved efficiency – Caregiver management software helps streamline the scheduling and assignment process, reducing manual errors and saving time for both caregivers and administrators.
  • Enhanced communication – Using a dedicated caregiver management software allows seamless communication between caregivers, clients, and administrators through messaging features, ensuring everyone is on the same page regarding care plans and schedules.
  • Optimal caregiver allocation – This type of software helps agencies match caregivers with clients based on qualifications, availability, and preferences, ensuring that clients receive the best care possible from a well-suited caregiver.
  • Real-time monitoring – Having a caregiver management platform allows administrators to track caregiver activities in real time, providing insights into their performance, attendance, and adherence to care plans.
  • Compliance management – Caregiver management software helps agencies stay compliant with regulations and standards by tracking certifications, training requirements, and documentation, reducing the risk of penalties or legal issues.
  • Reporting and analytics – With help from a caregiver management platform, you can createdetailed reports and analytics on caregiver performance, client satisfaction, and overall agency operations, helping administrators make informed decisions to improve efficiency and quality of care.
  • Cost savings – By optimizing caregiver schedules, reducing manual workload, and improving communication, caregiver management software helps agencies save on operational costs and increase overall efficiency.

Key Features

When considering caregiver management software, looking for key features to address your agency’s needs is important. Some essential features to consider include:

  • Schedule management
  • Communication tools
  • Caregiver matching
  • Monitoring and tracking
  • Compliance management
  • Reporting and analytics
  • Mobile accessibility
  • Integration capabilities

Choosing the Best Caregiver Management Software

Selecting the best caregiver management software for your agency can be overwhelming, but with the right considerations, you can find the best fit for your needs. To help guide the decision-making process, the table below summarizes free versions, pricing, and mobile app availability.

Caregiver Management Software Free Version Paid Plan Mobile App
SafetyCulture Yes $24/user/month* Yes
AxisCare None $200/month Yes
Alayacare None Custom pricing Yes
Caretap None Custom pricing Yes
Alora None $295/month Yes
Aaniie None $104/month Yes
HHAeXchange None $375/month Yes
Careficient None Custom pricing Yes
CareSmartz360 None Custom pricing Yes
Netsmart None Custom pricing Yes

* billed annually


Rob Paredes
Article by
Rob Paredes
Rob Paredes is a content contributor for SafetyCulture. He is a content writer who also does copy for websites, sales pages, and landing pages. Rob worked as a financial advisor, a freelance copywriter, and a Network Engineer for more than a decade before joining SafetyCulture. He got interested in writing because of the influence of his friends; aside from writing, he has an interest in personal finance, dogs, and collecting Allen Iverson cards.