- Free Version: Available for teams of up to 10
- Pricing: Premium plan $24/seat/month (with a free 30-day trial period)
- Platforms supported: Available on mobile app (iOS and Android) or a web-based software
SafetyCulture (iAuditor)
Why use SafetyCulture?
Nursing homes, senior residential care services, and assisted living facilities can focus on delivering high-quality care to their clients more efficiently with the help of SafetyCulture. This top-rated platform proves highly effective as care management software by streamlining operations and digitizing processes like safety inspections, compliance checks, and incident reporting. On top of its incredible versatility and scalability, its offline capabilities ensure that work still gets done even in areas with poor connectivity. Additionally, SafetyCulture’s SHEQSY lone worker app can be used by healthcare professionals and case managers on home visits, improving worker safety in remote or high-risk environments.
Features:
- Optimize the operations by streamlining tasks, like creating comprehensive care plans, utilizing resources, scheduling appointments, and minimizing wait times with the help of caregiver and home visit checklists from the Public Library.
- Enhance care coordination among team members by utilizing Heads Up, and protect field workers through the SHEQSY lone worker app.
- Facilitate targeted interventions and prompt resolutions to any incident by generating reports, then use the information gathered to make the necessary changes or improvements in the operations.
- Improve patient safety and quality of care by equipping the staff with the knowledge and skills through comprehensive training.
- Ensure interoperability among all systems used by seamlessly integrating electronic health records, invoicing and billing applications, and training management modules.
Why use Yardi Senior Living Suite?
Primarily a property management software, Yardi offers the Senior Living Suite, considered one of the top care management solutions. Aside from the usual accounting, leasing, and maintenance tools, they also provide solutions that enable care managers to handle tasks. These include resident monitoring, staff workload preparation, and medication management, to name a few.
Features:
- Automated assessments and other care workflows
- Pharmacy network
- Mobile charting
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Web, iOS, Android
Why use myUnity?
Part of the comprehensive myUnity platform of Netsmart, myUnity Senior Living is an electronic health record solution designed specifically for post-acute, palliative, home health, and senior living facilities. Its tailored features, extensive resident care plans,and family engagement portals work together to help facilities improve operational efficiency and deliver top-notch care to patients.
Features:
- Integrated care
- Electronic Visit Verification (EVV)
- AI-assisted documentation tools
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Web, iOS, Android
Why use StoriiCare?
A person-centered care management software, StoriiCare enhances healthcare delivery in senior living settings. It helps companies and daycare managers with comprehensive care planning, activity scheduling, and communication with clients and their families.
Features:
- Care planning and assessments
- Virtual programs for emotional and social support
- Staff communication and collaboration
- Free Version: None
- Pricing: Starts at $425/center/month for a minimum of 15 residents (demo may be scheduled)
- Platforms supported: Web, iOS, Android
Why use Axxess?
Considered one of the best care management software, Axxess helps companies by providing tools for scheduling, billing, clinical documentation, and caregiver management. By optimizing various workflows, this cloud-based EMR (Electronic Medical Records) platform has garnered numerous awards and is a preferred choice among hospices and community-based care organizations.
Features:
- Care plan development and implementation
- Medicine tracking solution
- Clinical documentation and reporting
- Free Version: None
- Pricing: Contact vendor for pricing (demo also provided upon registration)
- Platforms supported: Web, iOS, Android
Why use Livindi?
This software is made specifically for remote health monitoring while having tools for aging-in-place management. With Livindi’s full-featured care suite, healthcare professionals and case managers can effectively ensure their safety and well-being and assist their senior clients to live independently, improving their quality of life.
Features:
- Remote health monitoring of vital signs, activity levels, etc.
- Telemedicine solutions for physical and mental health therapy
- Daily check-ins and wellness assessments
- Free Version: None
- Pricing: Contact vendor for pricing
- Platforms supported: Web, iOS, Android
What is Care Management Software?
A care management software is a digital solution that streamlines and optimizes the management of healthcare services, especially for patients with chronic conditions or complex care needs in their homes, retirement centers, and assisted living facilities. It enables physicians, nurses, and medical aides to coordinate and deliver comprehensive care, ensure efficient communication, and monitor their patient progress. This type of software is also suited for insurance professionals, therapists, and social workers collaborating with medical professionals for a more holistic care.
Importance
Residential or home-based care management services offer a variety of benefits, including personalized support, cost savings, and enhanced quality of life for clients. But it has its share of challenges, particularly for the healthcare provider. Utilizing a care management solution is an effective way to manage these complexities, as it helps with the following:
- Streamlining a Wide Array of Workflows – Home care providers often struggle with administrative burdens like scheduling, invoicing, updating patient records, and compliance reporting. A care management software automates these tasks, allowing professionals to focus more on patient interactions.
- Improving Communication – Aside from getting real-time updates through messaging and video conferences, this software also offers a centralized data repository. This enables all workers and even some families to share treatment plans, care notes, and other patient updates.
- Increasing Cost Savings – Hiring a whole team to manage various aspects of the operations will require considerable funding, but with task automation, facilities do not have to spend so much on labor. The platform also optimizes resource allocation, inventory management, and billing with minimized manual errors.
Numerous companies are now leveraging technology to streamline their operational processes. Aveo Group, a well-known Australian retirement living provider, empowers its teams with the help of a top-rated care management platform, consequently upholding quality and consistency in aged health care.
Key Features
There are several comprehensive healthcare software offered today. However, not many include modules specifically made for domiciliary care services. When looking for a platform that would best suit the company’s needs, make sure it has the following:
- Patient profile management tools
- Task automation
- Customizable checklists (e.g., hand hygiene compliance, fall risk assessments, incident investigations, etc.)
- Care plan creation and management
- Appointment scheduling
- Medication management
- Billing and claims management
- Remote patient monitoring
- Reporting and analytics
- Integration with other workflow or facility management software
- Secure messaging and communication tools
- Collaborative tools
- Employee training modules and support
- Data security
- Mobile accessibility with Offline Capabilities
Selecting the Right Care Management Software
Any of the care management software solutions discussed above can help home-based caretakers, retirement homes, and assisted living facilities achieve operational excellence and provide quality care. Before making your final choice, take another look at your options in the summary below:
| Care Management Software | Free Version | Paid Plan | Mobile App |
| SafetyCulture | Yes | $24/user/month* | Yes |
| Yardi Senior Living Suite | No | Contact for pricing | Yes |
| myUnity Senior Living by Netsmart | No | Contact for pricing | Yes |
| StoriiCare | No | $425/center/month | Yes |
| Axxess | No | Contact for pricing | Yes |
| Livindi | No | Contact for pricing | Yes |
* billed annually
