5 Important Aspects to Consider when Coaching
Before coaching begins, the coach should be mindful of the following:
1. Coach’s mindset
The coach should have a firm belief in the value of the employee. The coach must begin with the mindset that the employee is worth the coaching effort.
2. The environment
The coaching environment ideally should be conducive to learning and communication. It needs to be a safe space for open, honest, two-way feedback between the employee and the coach.
3. Identification of knowledge, skill, and execution issues
The coach (and the employee) should be able to realize if the performance issue/s arise from lack of knowledge, skill gap, or lack of direction to properly execute a job. The coach should gather information based on the employee’s performance to identify areas for improvement.
4. Employee readiness to be coached
The employee is likely receptive to coaching if the environment is conducive and if the coach is ready. Also consider asking questions like how’s the day going so far for the employee and observe non verbal cues and body language to assess if the employee may be open to coaching at the moment.
5. Communication and learning styles for effective coaching
The coach needs to adjust the method of coaching according to the employee’s learning style: visual, kinesthetic, read/write, auditory. The coaching needs to be communicated well to the employee in order for the coaching session to be effective.
Communication and preparation are important for coaching to be effective. In order to know what to communicate and what to prepare, the coach should know what coaching is and what it is not.