Airport Check-in Internal Audit Checklist eQC-2
by Attilio Interliggi, from the Community
This eQC-2 internal audit checklist supports audits of airport check-in operations. It covers staff presentation and attitude, desk cleanliness and readiness, correct display of carrier logos and passenger notices, security questioning and liquids rules, identity and document validation, passport and visa checks, baggage and heavy-tag procedures, strict hand baggage policy, and provision of flight status, boarding, gate, and security details. It includes awareness of procedures for weapons and ammunition, unruly passengers, and electronic mobility aids, verification of EU passenger rights signage, and proper securing of station materials after closure.
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