Skip to content
SafetyCulture
Template

Checklist Kunjungan GASO Garuda Indonesia

by Dani Prayudhi, from the Community

Downloads: 20+
Get this template

Checklist Kunjungan GASO digunakan untuk mengevaluasi standar layanan di Garuda Indonesia Sales Office. Form ini mencakup data lokasi, waktu kunjungan, jumlah counter dan petugas, rata-rata waktu tunggu, serta jumlah antrean. Penilaian frontliner meliputi Brilliant (Travel Consultant) dan Service Guard pada aspek penampilan, sikap GREET-ASSIST-THANK, kepatuhan atribut, etika layanan, dan penggunaan perangkat kerja. Pemeriksaan area mencakup kebersihan dan kerapihan lobby, counter, back office, ketersediaan mesin antrean, materi promosi, TV, AC, hingga perlengkapan seperti compendium, EDC, pointer, dan alat tulis. Cocok untuk audit operasional dan peningkatan pengalaman pelanggan.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.