Use this damaged infrastructure report to log fiber network incidents for Zoom Fibre or similar operators. Record incident number, date and time, affected suburb and clusters, MTTR, diagnosing time, responsible teams, and reporter details. Capture exact location and GPS coordinates, cable type and size, cable label, severity, photos and footage, network diagrams, cost estimates, and witness statements. Attach NOC and Active Teams reports, note ISPs and services affected, and reference SAPS case details when applicable. Document onsite parties, liability, repair work, timelines, total costs, and preventive recommendations.
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