This telecom field service checklist guides pre and post installation customer connections for fiber or broadband services. It covers pre-visit confirmation and ID verification, customer age and consent, router placement decisions, and start authorization. For post-install, it captures installation type, required photographic evidence (ASN or node, brackets, entry holes, external CSP/POE with fiber wrapping, internal runs), ONT and router labels, and router location. It includes quality checks for cabling, verification that the router is working, engineer explanations, and customer satisfaction confirmations with signatures. Operational outcomes such as cherry picker requirements, no-shows, reschedules, wrong premises type, planning issues, cancellations, or drilling permissions are documented, along with fire stopping measures and labels for compliance.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
