This UK Government-aligned checklist helps shops and bank branches operate safely during COVID-19. It guides employers and managers through conducting and sharing risk assessments, managing customer flow and queues, setting occupancy limits, and providing clear signage. It covers hygiene and cleaning protocols, fitting rooms, handling goods and returns, and maintaining ventilation. Workforce measures include shift grouping, meetings, common areas, and support for vulnerable staff. It also outlines PPE and face covering guidance, training and communications, and safe inbound and outbound goods handling so retail teams can reopen and operate responsibly.
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