UK GOV COVID-19 Safety Guide for Shops and Branches

Official UK Government guidance to help shops, branches and retail environments operate safely during COVID-19. It covers risk assessments, capacity management, social distancing, hygiene and enhanced cleaning, ventilation, and legal requirements for face coverings. The guide includes actions for queue control, managing fitting rooms and customer toilets, contactless transactions, handling goods, and supporting NHS Test and Trace in betting shops. It also details workforce measures such as fixed teams, shift planning, protecting vulnerable workers, outbreak response procedures, and clear staff communication and training to keep retail operations COVID-secure.