CSM Work With Pre-Certification Checklist
by Jason McCollum, from the Community
This checklist supports Customer Service Managers in retail to prepare for pre certification work withs. It covers safety awareness and Smith System defensive driving, parking lot preparation, in store processes, and communication with receivers and decision makers. It reinforces planning and scheduling using Activity Planner and other apps such as My Store Accelerator, Store Facts On Demand, XPC, Box, and Score My Store. It includes standards for weekly ride alongs and one on ones, coaching, inventory checks, staffing, photo reviews, and accountability to store execution.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.