Use this sample Rygor site audit checklist to assess dealership sites and workshops. Cover yard and parking standards, signage and flags, showroom and reception areas, vehicle displays, company vehicle condition, literature and accessory displays, staff workwear, customer waiting areas, workshop and parts warehouse housekeeping, canteen, offices, meeting rooms and customer toilets. Evaluate KPIs and core standards including invoiced hours, utilization, recovery rate, efficiency, WIP, queries, cash, NPS, MOT performance, roadside repair SLA, net profit, debtors, marketing and service care sales. Review workshop processes such as rectification, loading, deadline times, job card control, capacity planning, rebook and quality checks, documentation, preventive maintenance, BER training, PDP plans and goodwill spend. Assign actions with due dates.
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