This Ritchies Stores Lenards audit checklist is designed for Lenards supervisors to assess store standards and grow team performance. It covers safety and hygiene practices such as clean cases and windows, correct day dots, fresh sanitiser, PPE and attire, and compliant temperature logs and cleaning schedules. It reviews coolroom cleanliness and stock rotation, equipment condition, and preparation areas. Merchandising and profit drivers are checked, including presentation, specials, ticketing, POS, and stock levels. Customer engagement is evaluated across service technique, sampling, announcements, focus lines, and communication tools.
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