This Ritchies Stores Deli Audit is a practical checklist for deli supervisors conducting store visits. It focuses on food safety, hygiene, and compliance, including clean cases, correct use of day dots, hot food holding times, sanitising, PPE, and safe storage. It also reviews temperature logs and cleaning schedules. Merchandising and profitability are covered through case presentation, ticketing, specials, SATO usage, stock rotation, and category displays for fridge, cheese, seafood, hot foods, and prepared meals. Customer service and team engagement checks include service technique, weekly focus line targets, sampling, PA usage, and effective communication. Designed to be completed at least twice per year per store to support growth in team capability and business performance.
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