Template

Seven Days Optic New Joiner Checklist

by Todsabhorn Kuanpan, from the Community

This comprehensive new joiner checklist is designed for optical retail stores to onboard staff and standardize service. It covers appearance standards, customer greetings and approach, product and lens knowledge, reception and registration, cashier and POS procedures, dispensing and adjustment checks, warranty and after sales guidance, and store send off etiquette. Use it to train teams, track performance, and deliver consistent in store experiences.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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OWNDAYS MY New Joiner Checklist
Use this OWNDAYS Malaysia new joiner checklist to onboard retail staff and standardize service in store. It covers appearance and conduct, customer greeting and approach, needs discovery and product recommendations, lens knowledge, promotions and membership, reception and FOP steps, cashier operations and POS, dispensing and adjustment, warranties and after sales, and closing the visit. Ideal for trainers to track progress and reinforce consistent store standards.
by Jetsada Udomchotpanit, from the Community
Downloads: 10+
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Template
OWNDAYS New Joiner Checklist
This OWNDAYS New Joiner Checklist supports onboarding and retail floor training for optical shops. It guides staff on appearance standards, manners and behavior, posture, first and second customer approaches, lens product knowledge, promotions and membership, reception processes, cashier operations, dispensing and adjustment steps, after-sales service, and phone etiquette. Use it to structure training, track performance, ensure consistent service quality, and maintain store standards across locations.
by Jetsada Udomchotpanit, from the Community
Downloads: 10+
Get
Template
OWNDAYS TH New Joiner Retail Checklist
Use this comprehensive new joiner checklist for OWNDAYS Thailand to onboard optical retail staff and standardize store operations. The checklist guides appearance and behavior, customer greeting and approach, sales conversation steps, lens options and benefits, membership and promotions, reception workflows and policy confirmations, POS and cashier procedures, dispensing and fit adjustments, and after sales service. It also includes phone etiquette standards, documentation needs, and warranty guidance, helping trainers track strengths and gaps while coaching. Ideal for shop managers and trainers to ensure a consistent, high quality customer experience across branches.
by Atidtaya Sukaphong, from the Community
Downloads: 30+
Get
Template
OWNDAYS New Joiner Checklist Thailand
This OWNDAYS Thailand new joiner checklist helps optical retail staff learn the complete in store service flow. It covers appearance standards, behavior and posture, first and second approach, lens product knowledge including coatings, transitions, polarized and progressive options, membership and promotions, reception and FOP procedures, POS and payment steps, cashier best practices, dispensing, adjustment steps, warranty and after sales guidance, sending off customers, and phone manners. Use it to onboard team members and maintain consistent customer experience across stores.
by Atidtaya Sukaphong, from the Community
Downloads: 10+
Get

OWNDAYS MY New Joiner Checklist

Use this OWNDAYS Malaysia new joiner checklist to onboard retail staff and standardize service in store. It covers appearance and conduct, customer greeting and approach, needs discovery and product recommendations, lens knowledge, promotions and membership, reception and FOP steps, cashier operations and POS, dispensing and adjustment, warranties and after sales, and closing the visit. Ideal for trainers to track progress and reinforce consistent store standards.

by Jetsada Udomchotpanit, from the Community

10+

Get

Template

OWNDAYS New Joiner Checklist

This OWNDAYS New Joiner Checklist supports onboarding and retail floor training for optical shops. It guides staff on appearance standards, manners and behavior, posture, first and second customer approaches, lens product knowledge, promotions and membership, reception processes, cashier operations, dispensing and adjustment steps, after-sales service, and phone etiquette. Use it to structure training, track performance, ensure consistent service quality, and maintain store standards across locations.

by Jetsada Udomchotpanit, from the Community

10+

Get

Template

OWNDAYS TH New Joiner Retail Checklist

Use this comprehensive new joiner checklist for OWNDAYS Thailand to onboard optical retail staff and standardize store operations. The checklist guides appearance and behavior, customer greeting and approach, sales conversation steps, lens options and benefits, membership and promotions, reception workflows and policy confirmations, POS and cashier procedures, dispensing and fit adjustments, and after sales service. It also includes phone etiquette standards, documentation needs, and warranty guidance, helping trainers track strengths and gaps while coaching. Ideal for shop managers and trainers to ensure a consistent, high quality customer experience across branches.

by Atidtaya Sukaphong, from the Community

30+

Get

Template

OWNDAYS New Joiner Checklist Thailand

This OWNDAYS Thailand new joiner checklist helps optical retail staff learn the complete in store service flow. It covers appearance standards, behavior and posture, first and second approach, lens product knowledge including coatings, transitions, polarized and progressive options, membership and promotions, reception and FOP procedures, POS and payment steps, cashier best practices, dispensing, adjustment steps, warranty and after sales guidance, sending off customers, and phone manners. Use it to onboard team members and maintain consistent customer experience across stores.

by Atidtaya Sukaphong, from the Community

10+

Get

Seven Days Optic New Joiner Checklist

About author

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OWNDAYS MY New Joiner Checklist

OWNDAYS New Joiner Checklist

OWNDAYS TH New Joiner Retail Checklist

OWNDAYS New Joiner Checklist Thailand

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OWNDAYS MY New Joiner Checklist

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OWNDAYS New Joiner Checklist Thailand