Template

OWNDAYS New Joiner Checklist

by Jetsada Udomchotpanit, from the Community

10+

This OWNDAYS New Joiner Checklist supports onboarding and retail floor training for optical shops. It guides staff on appearance standards, manners and behavior, posture, first and second customer approaches, lens product knowledge, promotions and membership, reception processes, cashier operations, dispensing and adjustment steps, after-sales service, and phone etiquette. Use it to structure training, track performance, ensure consistent service quality, and maintain store standards across locations.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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Use this OWNDAYS Thailand new joiner checklist to train and evaluate retail staff on shop readiness and service standards. It covers appearance, manners, posture, first and second customer approach, lens knowledge across coatings and options, promotions and membership, reception and FOP process, cashier operations and POS accuracy, dispensing and adjustments, after sales service, and phone manners. Track performance, capture signatures, and standardize the customer experience across stores.
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OWNDAYS KH 2023 New Joiner Checklist
This OWNDAYS KH 2023 New Joiner Checklist standardizes optical retail onboarding and shop-floor performance. It covers staff appearance and behavior, customer approach steps, product and lens knowledge, promotions and membership, reception and FOP process, cashier procedures, dispensing and adjustment, after-sales guidance, and phone manners. Use it to train and assess new hires and ensure consistent service across stores.
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New Joiner Checklist for OWNDAYS Malaysia
This new joiner checklist helps onboard OWNDAYS Malaysia retail staff to brand standards. It covers appearance and behavior, working posture, first and second customer approach, lens and product knowledge, promotions and membership guidance, reception and FOP process, cashier and POS operations, dispensing and adjustment steps, warranty terms and replacement procedures, and after sales service. Use it to train, assess, and track readiness on the shop floor for a consistent customer experience.
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OWNDAYS TH New Joiner Staff Checklist
This OWNDAYS Thailand new joiner checklist guides retail staff through essential store standards and service steps. It covers appearance, manners, and customer-first behavior; first and second approach techniques including greeting, needs discovery, product recommendations, and demonstrations; comprehensive lens knowledge from coatings and UV protection to progressive and specialty lenses; reception and membership processes, policy communication, and documentation; cashier operations including POS, payment handling, and warranty card procedures; dispensing checks, adjustments, and after sales service with care instructions and global support; and professional phone manners. The checklist helps standardize training, improve customer experience, and ensure consistent optical retail operations across shops.
by Ratchakit Deachanetirat, from the Community
Downloads: 0
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OWNDAYS Thailand New Joiner Checklist

Use this OWNDAYS Thailand new joiner checklist to train and evaluate retail staff on shop readiness and service standards. It covers appearance, manners, posture, first and second customer approach, lens knowledge across coatings and options, promotions and membership, reception and FOP process, cashier operations and POS accuracy, dispensing and adjustments, after sales service, and phone manners. Track performance, capture signatures, and standardize the customer experience across stores.

by Atidtaya Sukaphong, from the Community

Get

Template

OWNDAYS KH 2023 New Joiner Checklist

This OWNDAYS KH 2023 New Joiner Checklist standardizes optical retail onboarding and shop-floor performance. It covers staff appearance and behavior, customer approach steps, product and lens knowledge, promotions and membership, reception and FOP process, cashier procedures, dispensing and adjustment, after-sales guidance, and phone manners. Use it to train and assess new hires and ensure consistent service across stores.

by Atidtaya Sukaphong, from the Community

Get

Template

New Joiner Checklist for OWNDAYS Malaysia

This new joiner checklist helps onboard OWNDAYS Malaysia retail staff to brand standards. It covers appearance and behavior, working posture, first and second customer approach, lens and product knowledge, promotions and membership guidance, reception and FOP process, cashier and POS operations, dispensing and adjustment steps, warranty terms and replacement procedures, and after sales service. Use it to train, assess, and track readiness on the shop floor for a consistent customer experience.

by Ratchakit Deachanetirat, from the Community

Get

Template

OWNDAYS TH New Joiner Staff Checklist

This OWNDAYS Thailand new joiner checklist guides retail staff through essential store standards and service steps. It covers appearance, manners, and customer-first behavior; first and second approach techniques including greeting, needs discovery, product recommendations, and demonstrations; comprehensive lens knowledge from coatings and UV protection to progressive and specialty lenses; reception and membership processes, policy communication, and documentation; cashier operations including POS, payment handling, and warranty card procedures; dispensing checks, adjustments, and after sales service with care instructions and global support; and professional phone manners. The checklist helps standardize training, improve customer experience, and ensure consistent optical retail operations across shops.

by Ratchakit Deachanetirat, from the Community

Get

OWNDAYS New Joiner Checklist

About author

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