Template

OWNDAYS MY New Joiner Checklist

by Jetsada Udomchotpanit, from the Community

10+

Use this OWNDAYS Malaysia new joiner checklist to onboard retail staff and standardize service in store. It covers appearance and conduct, customer greeting and approach, needs discovery and product recommendations, lens knowledge, promotions and membership, reception and FOP steps, cashier operations and POS, dispensing and adjustment, warranties and after sales, and closing the visit. Ideal for trainers to track progress and reinforce consistent store standards.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
New Joiner Checklist for OWNDAYS Malaysia
This new joiner checklist helps onboard OWNDAYS Malaysia retail staff to brand standards. It covers appearance and behavior, working posture, first and second customer approach, lens and product knowledge, promotions and membership guidance, reception and FOP process, cashier and POS operations, dispensing and adjustment steps, warranty terms and replacement procedures, and after sales service. Use it to train, assess, and track readiness on the shop floor for a consistent customer experience.
by Ratchakit Deachanetirat, from the Community
Downloads: 0
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Template
OWNDAYS TH New Joiner Retail Checklist
Use this comprehensive new joiner checklist for OWNDAYS Thailand to onboard optical retail staff and standardize store operations. The checklist guides appearance and behavior, customer greeting and approach, sales conversation steps, lens options and benefits, membership and promotions, reception workflows and policy confirmations, POS and cashier procedures, dispensing and fit adjustments, and after sales service. It also includes phone etiquette standards, documentation needs, and warranty guidance, helping trainers track strengths and gaps while coaching. Ideal for shop managers and trainers to ensure a consistent, high quality customer experience across branches.
by Atidtaya Sukaphong, from the Community
Downloads: 30+
Get
Template
OWNDAYS New Joiner Checklist
This OWNDAYS New Joiner Checklist supports onboarding and retail floor training for optical shops. It guides staff on appearance standards, manners and behavior, posture, first and second customer approaches, lens product knowledge, promotions and membership, reception processes, cashier operations, dispensing and adjustment steps, after-sales service, and phone etiquette. Use it to structure training, track performance, ensure consistent service quality, and maintain store standards across locations.
by Jetsada Udomchotpanit, from the Community
Downloads: 10+
Get
Template
OWNDAYS New Joiner Checklist Thailand
This OWNDAYS Thailand new joiner checklist helps optical retail staff learn the complete in store service flow. It covers appearance standards, behavior and posture, first and second approach, lens product knowledge including coatings, transitions, polarized and progressive options, membership and promotions, reception and FOP procedures, POS and payment steps, cashier best practices, dispensing, adjustment steps, warranty and after sales guidance, sending off customers, and phone manners. Use it to onboard team members and maintain consistent customer experience across stores.
by Atidtaya Sukaphong, from the Community
Downloads: 10+
Get

New Joiner Checklist for OWNDAYS Malaysia

This new joiner checklist helps onboard OWNDAYS Malaysia retail staff to brand standards. It covers appearance and behavior, working posture, first and second customer approach, lens and product knowledge, promotions and membership guidance, reception and FOP process, cashier and POS operations, dispensing and adjustment steps, warranty terms and replacement procedures, and after sales service. Use it to train, assess, and track readiness on the shop floor for a consistent customer experience.

by Ratchakit Deachanetirat, from the Community

Get

Template

OWNDAYS TH New Joiner Retail Checklist

Use this comprehensive new joiner checklist for OWNDAYS Thailand to onboard optical retail staff and standardize store operations. The checklist guides appearance and behavior, customer greeting and approach, sales conversation steps, lens options and benefits, membership and promotions, reception workflows and policy confirmations, POS and cashier procedures, dispensing and fit adjustments, and after sales service. It also includes phone etiquette standards, documentation needs, and warranty guidance, helping trainers track strengths and gaps while coaching. Ideal for shop managers and trainers to ensure a consistent, high quality customer experience across branches.

by Atidtaya Sukaphong, from the Community

30+

Get

Template

OWNDAYS New Joiner Checklist

This OWNDAYS New Joiner Checklist supports onboarding and retail floor training for optical shops. It guides staff on appearance standards, manners and behavior, posture, first and second customer approaches, lens product knowledge, promotions and membership, reception processes, cashier operations, dispensing and adjustment steps, after-sales service, and phone etiquette. Use it to structure training, track performance, ensure consistent service quality, and maintain store standards across locations.

by Jetsada Udomchotpanit, from the Community

10+

Get

Template

OWNDAYS New Joiner Checklist Thailand

This OWNDAYS Thailand new joiner checklist helps optical retail staff learn the complete in store service flow. It covers appearance standards, behavior and posture, first and second approach, lens product knowledge including coatings, transitions, polarized and progressive options, membership and promotions, reception and FOP procedures, POS and payment steps, cashier best practices, dispensing, adjustment steps, warranty and after sales guidance, sending off customers, and phone manners. Use it to onboard team members and maintain consistent customer experience across stores.

by Atidtaya Sukaphong, from the Community

10+

Get

OWNDAYS MY New Joiner Checklist

About author

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