Template

LBO Compliance Audit 2016

by Andrew Rimmer, from the Community

500+

This Licensed Betting Office compliance checklist supports shop visits for betting retail locations. It covers entrance and shop floor signage, CCTV and security notices, responsible gambling materials, self-exclusion processes, cashier area posters and leaflets, required manuals and records, daily totals and incident reports, staff training, AML and PoCA considerations, data privacy, and good neighbour obligations.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
William Hill Machines Audit
A detailed audit framework for Licensed Betting Office (LBO) duty managers, outlining essential standards and compliance requirements. The guide covers multiple operational areas including customer service protocols, responsible gambling measures, gaming machine maintenance, health and safety standards, and performance metrics. Key focus areas include shop floor presentation, staff compliance, customer interaction protocols, responsible gambling initiatives, machine zone management, and overall LBO performance tracking. The document serves as a comprehensive checklist ensuring operational excellence and regulatory compliance in betting shop operations, with specific attention to customer safety, gaming standards, and staff performance monitoring. It includes detailed sections on compliance documentation, internal marketing requirements, and security protocols, making it an essential tool for duty managers and shop supervisors.
by Ateet Koomar, from the Community
Downloads: 60+
Get
Template
Betting Shop Visit Audit Checklist
This shop visit audit checklist is designed for betting shop retail operations. It covers front-of-house standards, marketing and promotions, staff presentation, customer experience, business reporting, compliance with responsible gambling requirements (SE, RGI, IRF), security protocols, and health and safety checks including fire testing, emergency lighting, risk assessments, and housekeeping. It also includes alignment to vision and strategy, action tracking from previous visits, and space for photos, notes, and follow-up tasks to drive continuous improvement and compliance.
by Ant Coulam, from the Community
Downloads: 10+
Get
Template
Betting Shop Inspection Form
This betting shop inspection form helps local authorities and operators assess compliance with the Gambling Act 2005 and Gambling Commission requirements. It covers pre‑assessment checks, Primary Authority arrangements, and review of key documents. Visual assessments confirm licence summary displays, under‑18 and no‑alcohol signage, rules and betting terms, problem gambling materials, lottery ticket restrictions, permitted apparatus, hours of operation, and Christmas Day closure. Operational checks include gaming machine numbers and display requirements, ATM location, and access between premises. Policies are reviewed for preventing underage gambling, customer interaction, self‑exclusion and multi‑operator exclusion, B2 machine limits, staff training, credit and reward schemes, complaints and ADR, local risk assessments, and any licensing authority conditions.
by Stacey Bella, from the Community
Downloads: 0
Get
Template
Betting Shop Audit Checklist (Coral Visits)
This Coral Visits shop audit checklist is designed for retail betting shops such as Coral and Ladbrokes. It guides area managers through evaluating customer greetings, bet-taking accuracy, promotional compliance, floor walking, staff briefings, licensing awareness, and in-store standards. Use it to verify merchandising, cleanliness, equipment readiness, WiFi, EPOS, vending, and safer gambling processes, ensuring consistent branch performance.
by Tim Jeffrey, from the Community
Downloads: 20+
Get

William Hill Machines Audit

A detailed audit framework for Licensed Betting Office (LBO) duty managers, outlining essential standards and compliance requirements. The guide covers multiple operational areas including customer service protocols, responsible gambling measures, gaming machine maintenance, health and safety standards, and performance metrics. Key focus areas include shop floor presentation, staff compliance, customer interaction protocols, responsible gambling initiatives, machine zone management, and overall LBO performance tracking. The document serves as a comprehensive checklist ensuring operational excellence and regulatory compliance in betting shop operations, with specific attention to customer safety, gaming standards, and staff performance monitoring. It includes detailed sections on compliance documentation, internal marketing requirements, and security protocols, making it an essential tool for duty managers and shop supervisors.

by Ateet Koomar, from the Community

60+

Get

Template

Betting Shop Visit Audit Checklist

This shop visit audit checklist is designed for betting shop retail operations. It covers front-of-house standards, marketing and promotions, staff presentation, customer experience, business reporting, compliance with responsible gambling requirements (SE, RGI, IRF), security protocols, and health and safety checks including fire testing, emergency lighting, risk assessments, and housekeeping. It also includes alignment to vision and strategy, action tracking from previous visits, and space for photos, notes, and follow-up tasks to drive continuous improvement and compliance.

by Ant Coulam, from the Community

10+

Get

Template

Betting Shop Inspection Form

This betting shop inspection form helps local authorities and operators assess compliance with the Gambling Act 2005 and Gambling Commission requirements. It covers pre‑assessment checks, Primary Authority arrangements, and review of key documents. Visual assessments confirm licence summary displays, under‑18 and no‑alcohol signage, rules and betting terms, problem gambling materials, lottery ticket restrictions, permitted apparatus, hours of operation, and Christmas Day closure. Operational checks include gaming machine numbers and display requirements, ATM location, and access between premises. Policies are reviewed for preventing underage gambling, customer interaction, self‑exclusion and multi‑operator exclusion, B2 machine limits, staff training, credit and reward schemes, complaints and ADR, local risk assessments, and any licensing authority conditions.

by Stacey Bella, from the Community

Get

Template

Betting Shop Audit Checklist (Coral Visits)

This Coral Visits shop audit checklist is designed for retail betting shops such as Coral and Ladbrokes. It guides area managers through evaluating customer greetings, bet-taking accuracy, promotional compliance, floor walking, staff briefings, licensing awareness, and in-store standards. Use it to verify merchandising, cleanliness, equipment readiness, WiFi, EPOS, vending, and safer gambling processes, ensuring consistent branch performance.

by Tim Jeffrey, from the Community

20+

Get

LBO Compliance Audit 2016

About author

You might also like

William Hill Machines Audit

Betting Shop Visit Audit Checklist

Betting Shop Inspection Form

Betting Shop Audit Checklist (Coral Visits)

You might also like

William Hill Machines Audit

Betting Shop Visit Audit Checklist

Betting Shop Inspection Form

Betting Shop Audit Checklist (Coral Visits)