This comprehensive store inspection guide outlines a structured approach to evaluating retail location performance through five key areas. The framework includes detailed preparation steps, analysis of current performance metrics, store appearance evaluation, customer service assessment, and team development. It covers essential elements such as YoY performance, conversion rates, store presentation, customer engagement, staff coaching, and operational efficiency. The guide emphasizes the GROW coaching model (Goal, Reality, Options, What's next) and includes specific checkpoints for visual merchandising, team performance, customer loyalty programs, and outbound sales strategies. This systematic approach ensures thorough evaluation of store operations while providing clear direction for improvement and accountability in retail management.
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