Template

Regional manager checklist

by Shaun Therisa, from the Community

1,000+

This comprehensive retail store assessment framework provides a structured approach to evaluating and maintaining store performance across multiple key areas. The checklist covers four main categories: People Pulse (focusing on team management and development), Service & NPS (examining customer service standards), Sales Performance (tracking daily operations and targets), and Compliance (ensuring adherence to company policies and regulations). The document serves as a vital tool for store managers and regional leaders to maintain consistent standards, monitor team performance, and ensure regulatory compliance. It includes specific metrics for staff development, customer service quality, sales floor management, and operational excellence, with a point-based evaluation system to measure success in each area. The checklist also incorporates essential elements like staff knowledge verification and commission scheme understanding, making it an invaluable resource for retail management.

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
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A detailed operational guide for conducting F&F retail store audits, encompassing all critical aspects of store management and performance. The document covers essential areas including people management, staff training requirements, warehouse operations, stock availability, retail standards, and sales procedures. It provides specific guidelines for store layout, visual merchandising, service standards, and RFID processes. The guide is structured to ensure consistent operational excellence across F&F retail locations, with clear metrics for performance evaluation and compliance. It includes detailed checklists for daily operations, staff management, inventory control, and customer service standards, making it an essential resource for store managers, area managers, and retail staff to maintain brand standards and optimize store performance.
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Regional manager checklist

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