Use this QA inspection checklist to evaluate a gift shop across curb appeal, entryways, restrooms, elevators, and multi-level sales floors. Assess merchandising displays for pricing, cleanliness, and stock levels; verify lighting, fixtures, and open aisles. Review receiving and storage, theft prevention, and dock security. Observe cashier and sales-floor service behaviors, upsell opportunities, and gift-wrapping signage. Confirm admin and safety documentation, POS contingencies, uniforms, labor posters, fire-life safety tests, and quarterly drills.
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