Template

Gift Card Store Units Spot Checks

by Roy Ghoorah, from the Community

Use this spot check template to assess staff competence with LDO gift cards across your stores. Verify acceptance procedures, balance inquiries, transaction processing, and responses to declined PDQ receipts. Confirm knowledge of the gift card provider, record pass or fail outcomes, capture comments and actions, and complete sign-off with date and responsible personnel. Ideal for retail guest services and store operations teams to standardize audits and improve customer experience.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
OWP Store Units Spot Checks
This OWP Store Units Spot Checks template helps retail teams conduct quick spot checks across store units to maintain consistent guest service standards. Capture store and staff details, confirm the presence and functionality of the Coniq device, and verify staff awareness of how to use it and OWP procedures. Record pass or fail outcomes, add comments and actions taken, and complete sign-off with date and inspector. Use this checklist to streamline store operations and improve guest service quality.
by Roy Ghoorah, from the Community
Downloads: 10+
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Retail Store Standards Audit
Use this Retail Store Standards Audit checklist to assess external and internal shop conditions, merchandising and pricing, POS and counter setup, staff greeting and knowledge, back office organization, donation handling, and core health and safety controls. The template guides reviewers through signage, cleanliness, accessibility, lighting, equipment, planograms, Gift Aid processes, emergency readiness, and record keeping. Capture findings, note improvements, and assign actions to maintain compliance, consistency, and a superior in store customer experience.
by Clive Albury, from the Community
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DHG Gift Shop QA Inspection Checklist
Use this QA inspection checklist to evaluate a gift shop across curb appeal, entryways, restrooms, elevators, and multi-level sales floors. Assess merchandising displays for pricing, cleanliness, and stock levels; verify lighting, fixtures, and open aisles. Review receiving and storage, theft prevention, and dock security. Observe cashier and sales-floor service behaviors, upsell opportunities, and gift-wrapping signage. Confirm admin and safety documentation, POS contingencies, uniforms, labor posters, fire-life safety tests, and quarterly drills.
by Mike Miller, from the Community
Downloads: 0
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OWP Store Units Spot Checks v2
This OWP Store Units Spot Checks v2 checklist helps retail and guest services teams verify each store unit has a working Coniq device, that staff can operate it, and that they are aware of OWP procedures. The form includes pass or fail criteria, space for comments and actions taken, and sign-off with date. Use it to run quick spot checks, standardize compliance, and improve guest service quality across locations.
by Vladislav Petrov, from the Community
Downloads: 10+
Get

OWP Store Units Spot Checks

This OWP Store Units Spot Checks template helps retail teams conduct quick spot checks across store units to maintain consistent guest service standards. Capture store and staff details, confirm the presence and functionality of the Coniq device, and verify staff awareness of how to use it and OWP procedures. Record pass or fail outcomes, add comments and actions taken, and complete sign-off with date and inspector. Use this checklist to streamline store operations and improve guest service quality.

by Roy Ghoorah, from the Community

10+

Get

Template

Retail Store Standards Audit

Use this Retail Store Standards Audit checklist to assess external and internal shop conditions, merchandising and pricing, POS and counter setup, staff greeting and knowledge, back office organization, donation handling, and core health and safety controls. The template guides reviewers through signage, cleanliness, accessibility, lighting, equipment, planograms, Gift Aid processes, emergency readiness, and record keeping. Capture findings, note improvements, and assign actions to maintain compliance, consistency, and a superior in store customer experience.

by Clive Albury, from the Community

10+

Get

Template

DHG Gift Shop QA Inspection Checklist

Use this QA inspection checklist to evaluate a gift shop across curb appeal, entryways, restrooms, elevators, and multi-level sales floors. Assess merchandising displays for pricing, cleanliness, and stock levels; verify lighting, fixtures, and open aisles. Review receiving and storage, theft prevention, and dock security. Observe cashier and sales-floor service behaviors, upsell opportunities, and gift-wrapping signage. Confirm admin and safety documentation, POS contingencies, uniforms, labor posters, fire-life safety tests, and quarterly drills.

by Mike Miller, from the Community

Get

Template

OWP Store Units Spot Checks v2

This OWP Store Units Spot Checks v2 checklist helps retail and guest services teams verify each store unit has a working Coniq device, that staff can operate it, and that they are aware of OWP procedures. The form includes pass or fail criteria, space for comments and actions taken, and sign-off with date. Use it to run quick spot checks, standardize compliance, and improve guest service quality across locations.

by Vladislav Petrov, from the Community

10+

Get

Gift Card Store Units Spot Checks

About author

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