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Dealer Assessment Checklist

by Akira Saruishi, from the Community

Downloads: 10+
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This dealer assessment checklist helps evaluate key areas of a dealership service operation. Review exterior signage and customer parking, reception and booking processes, fairness of charges, and use of vehicle protection covers. Verify repair quality and QC measures, pre-delivery washing, and spare parts stock, control, and display. Check customer survey systems, housekeeping and 5S, and staffing ratios for service advisors, technicians, and foremen. Confirm training records, aftersales performance, and proper warranty claim procedures.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.