This dealer assessment checklist helps evaluate key areas of a dealership service operation. Review exterior signage and customer parking, reception and booking processes, fairness of charges, and use of vehicle protection covers. Verify repair quality and QC measures, pre-delivery washing, and spare parts stock, control, and display. Check customer survey systems, housekeeping and 5S, and staffing ratios for service advisors, technicians, and foremen. Confirm training records, aftersales performance, and proper warranty claim procedures.
With SafetyCulture you can
Digitize team workflows
Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.
Reduce manual errors
Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.
Create and share inspection reports
Generate inspection reports and share them with your team and stakeholders to keep everyone informed.
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.