Bob Jane T-Mart Quarterly Operational Audit Checklist
by Ben McGuire, from the Community
Conduct a comprehensive quarterly operational audit for Bob Jane T-Mart stores. Review profit and loss, sales to budget, gross margin, inventory, debtors and creditors, and labor costs. Inspect front of store presentation, showroom standards, customer service, and amenities. Verify marketing compliance, staff training and grooming, and workshop safety with equipment checks and PPE. Capture customer feedback, mystery shop results, and document actions with due dates to drive continuous improvement.
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