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Cape Union Mart Store Operations Audit 2025

by Gerhard Devilliers, from the Community

20+

This comprehensive 2025 checklist is designed for Cape Union Mart store visits to assess and improve operational excellence. It covers leadership engagement and morning meetings, customer service behaviors at the door, on the sales floor and at POS, and adherence to Friends and Family loyalty practices. Visual merchandising execution is reviewed across windows, mannequins, planograms, signage, and equipment headquarters. Operational efficiencies include promotions, lighting, fitting rooms, fixtures, and customer interaction with product samples. The template audits stock management, replenishment, price adjustments, consolidations, and stockroom standards. Red flag controls review banking, refunds, transfers, tagging, and loss prevention practices. OHASA health and safety, first aid readiness, housekeeping, ladder safety, and staff training registers are included to drive compliance and reduce risk.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Optimization Check for Cape Union Mart V4
This retail store optimization checklist for Cape Union Mart helps leaders review daily operations and improve performance. It covers team leadership and morning briefs, customer service on the sales floor and at the cash desk, Friends and Family loyalty interactions, fitting rooms, and visual merchandising across apparel, equipment, and displays. The list also checks promotions, POS and queue areas, operational efficiencies, stock management and stockroom standards, maintenance and housekeeping, and comprehensive risk and OHASA safety controls, ensuring store readiness and compliance.
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Optimization Check - Cape Union Mart
Assess and optimize retail store performance with a structured checklist tailored for Cape Union Mart. Review team leadership and morning meetings, customer greetings and sales behaviors, fitting rooms, and loyalty interactions. Verify visual merchandising compliance, window displays, mannequins, planograms, and equipment headquarters. Audit operational efficiencies including promotions, lighting, fixtures, and maintenance. Check POS area setup, stock management, replenishment, markdowns, and stockroom standards. Evaluate risk and OHASA compliance, security tagging, hazard counts, emergency readiness, and first aid. Use this tool to track performance against UPT, basket size, growth, and omni targets.
by Gerhard Devilliers, from the Community
Downloads: 20+
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Cape Union Mart Store Optimization Check V2.1
This comprehensive V2.1 store optimization checklist for Cape Union Mart is designed to assess and improve day-to-day retail operations. It covers leadership and morning meetings, customer greeting and service standards on the floor and at POS, visual merchandising execution (windows, mannequins, planograms, equipment displays), operational efficiencies (promotions, lighting, maintenance, aircon, housekeeping), stock management and replenishment, price adjustments and consolidations, stockroom standards, and risk controls (refund checks, tagging, hazard counts, fire equipment, shoplifting prevention, and stock loss action plans). Use it to identify gaps, ensure compliance with HO comms, and drive consistent store performance.
by Gerhard Devilliers, from the Community
Downloads: 10+
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Template
Cape Union Mart Store Optimization Check V2
This store optimization checklist is designed for Cape Union Mart to evaluate and improve day to day retail operations. It covers leadership and team standards, customer service interactions on the floor and at POS, visual merchandising and window execution, fitting rooms, store layout and fixtures, promotions, pricing and signage accuracy, housekeeping and maintenance, and lighting. It also includes stockroom standards, planograms, replenishment, markdown and consolidation actions, and size curving. Risk controls address refunds, security tagging, hazard counts, fire equipment, floor coverage, and stock loss action plans.
by Gerhard Devilliers, from the Community
Downloads: 10+
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Cape Union Mart Store Operations Audit 2025

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