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2019 Goodwill Backroom Inspection

by Jessica veneman, from the Community

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Description

This document outlines a detailed inspection checklist for Goodwill backroom operations, focusing on two main areas: customer service and production. The customer service section evaluates donor interaction protocols, including greeting procedures, donation handling, and iPad tracking systems. The production component covers breakdown/pricing processes, textile handling, inventory management, and workplace organization. The checklist ensures proper staff training, equipment usage, and adherence to quality standards. It includes specific guidelines for furniture handling, production goals, and salesfloor preparation. This inspection framework helps maintain operational efficiency while ensuring consistent service quality across Goodwill facilities.

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Goodwill Backroom Inspection
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2019 Goodwill Backroom Inspection

Description

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