Operational checklist for optical retail teams covering customer Q and A, assessing frame and lens thickness suitability, lens product recommendations, basic optical calculations, PD and prescription understanding, refractive concepts, and device skills including autorefractor and lensmeter use. Includes fit pad skills, lens ordering and KB checks, price simulator, five-step adjustment, spectacle cleaning and maintenance, and edging procedures for full and half-rim frames with lens blocking and edging machine operation. Roles include trainer, staff, and shop manager.
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