This SMT Walk Round checklist helps senior management assess gym readiness each week. Review external and internal areas, including entrances, windows, car parks, signage, vending, cleaning stations, changing rooms, mirrors, and offices. Verify operations such as completion of checklists, resets, Fit2Run use, GEX timetables and capacities, EHO visit information, and FM jobs. Confirm team standards: uniforms, name badges, promotions knowledge, capacity awareness, and face coverings. Track key management metrics including capacity, pricing and offers, NPS, FC retention, headcount versus class numbers, membership performance, and outstanding FM issues.
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