Use this monthly Service and Quality Audit checklist to complete a high level review of compliance across your site. Assess customer service at reception and entrances, verify cleaning standards and grounds maintenance, and perform targeted cleaning inspections. Check health, safety and environment practices including COSHH, fire safety logs and signage, first aid records, and PPE. Review staff training matrices and e learning completion, and capture service improvement ideas. Conclude with sign off from the site representative and the auditor.
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