Template

Service Feedback Form Template

by Matthew Smith, from the Community

Use this service feedback form to evaluate service quality at existing accounts. The checklist guides DSMs through on-site reviews of clean linen, uniform, and image service areas, including organization, stock levels, and product quality. It covers restroom supplies, mats, mops, and soil handling, and prompts audits for damaged or inactive uniform stock. Capture customer feedback on product quality, inventory, and delivery performance, record likelihood to recommend, and collect comments, customer name and title, plus customer and DSM signatures to confirm the review.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Customer Feedback Form
Use this customer feedback form to capture actionable insights across key service areas. Rate service quality, overall service, project management, documentation standards, health, safety and environmental management, training and competence, planning and delivery, and commercial management. Record explanations for each rating to surface issues and improvement opportunities, track performance over time, and align future service needs.
by Helen Belton, from the Community
Downloads: 0
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Template
Customer Feedback
Use this customer feedback form to evaluate the refrigeration service department at George Barker. Capture store number, site name, date and preparer, then rate satisfaction with service quality, engineer communication and attitude, and the time taken to return equipment to service. Add comments to explain scores and suggest changes or improvements. Responses help the service team review performance and better meet business needs.
by Simon Betts, from the Community
Downloads: 10+
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Template
LSM Site Feedback Form
Use this LSM Site Feedback Form to gather client feedback on service delivery at construction sites. Record site details, site manager, QS, project manager and buyer contacts, satisfaction with service and personnel, any security service complaints, discussion notes and key feedback points. Include next project details and capture signatures to close the loop and improve quality and communication.
by Thomas Docherty, from the Community
Downloads: 10+
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Template
Subcontractor Service Evaluation Form
This sub-contractor service evaluation form helps supervisors assess subcontractor personnel and companies on punctuality, presentation, uniform compliance, focus, customer service, communication, teamwork, and duty performance. Capture ratings and comments, note issues, and define corrective actions. Use it to share structured feedback with the subcontracting company and improve service quality and compliance.
by Bill Giannakis, from the Community
Downloads: 20+
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Customer Feedback Form

Use this customer feedback form to capture actionable insights across key service areas. Rate service quality, overall service, project management, documentation standards, health, safety and environmental management, training and competence, planning and delivery, and commercial management. Record explanations for each rating to surface issues and improvement opportunities, track performance over time, and align future service needs.

by Helen Belton, from the Community

Get

Template

Customer Feedback

Use this customer feedback form to evaluate the refrigeration service department at George Barker. Capture store number, site name, date and preparer, then rate satisfaction with service quality, engineer communication and attitude, and the time taken to return equipment to service. Add comments to explain scores and suggest changes or improvements. Responses help the service team review performance and better meet business needs.

by Simon Betts, from the Community

10+

Get

Template

LSM Site Feedback Form

Use this LSM Site Feedback Form to gather client feedback on service delivery at construction sites. Record site details, site manager, QS, project manager and buyer contacts, satisfaction with service and personnel, any security service complaints, discussion notes and key feedback points. Include next project details and capture signatures to close the loop and improve quality and communication.

by Thomas Docherty, from the Community

10+

Get

Template

Subcontractor Service Evaluation Form

This sub-contractor service evaluation form helps supervisors assess subcontractor personnel and companies on punctuality, presentation, uniform compliance, focus, customer service, communication, teamwork, and duty performance. Capture ratings and comments, note issues, and define corrective actions. Use it to share structured feedback with the subcontracting company and improve service quality and compliance.

by Bill Giannakis, from the Community

20+

Get

Service Feedback Form Template

About author

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Customer Feedback Form

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Customer Feedback Form

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