This Holmes Place Austria Service and Standards Audit is a quarterly checklist designed to maintain a premium member experience across the entire club. It covers previous audits and mystery member reports, entrance and reception presentation, staff dress code and greeting, retail and lounge areas, solarium rooms, changing rooms and showers, wellness and relaxation rooms, pool and pool tech room, gym floor and group exercise studios, and general safety. It validates cleanliness, branding, signage, working equipment, daily open and close checklists, maintenance reporting, first aid kits and defibrillator readiness, and emergency procedures. Includes childcare area standards where applicable.
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