Holmes Place Service and Standards Audit Checklist

This audit checklist is designed for Holmes Place Austria health clubs to evaluate service, branding, and facility standards across the entire member journey. It covers reception and entrance presentation, team dress code and service behaviors, retail and cafe areas, solarium rooms, changing rooms and showers, wellness zones including saunas and steam rooms, pool and pool tech operations, gym floor maintenance and equipment checks, group exercise studios, and general safety and emergency readiness. It also includes daily open and close checklists, marketing and signage compliance, first aid and defibrillator checks, and a Kinderbetreuung section for childcare areas. Use it to maintain consistent, premium club standards and a safe, clean environment.