Template

Customer Satisfaction Audit Checklist

by Zach Den Uyl, from the Community

10+

Capture actionable customer feedback with this customer satisfaction audit for residential cleaning services. Evaluate office staff interactions, team courtesy, and cleaning quality across living areas, bathrooms, and kitchens, including vacuuming and detail work. Use ratings from 1 to 5 and open comments to identify improvements and enhance service standards.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Groundscapes Customer Satisfaction Survey 2015
Use this customer satisfaction survey to evaluate grounds maintenance services at residential or commercial properties. Capture resident details, rate maintenance standards, team appearance and conduct, performance consistency, recent improvements, and overall service. Includes space for comments and resident signature. Ideal for property managers and groundskeeping teams to monitor service quality and guide site maintenance improvements.
by Cristean Wright, from the Community
Downloads: 30+
Get
Template
Customer Satisfaction Survey Template
This customer satisfaction survey template helps teams capture actionable feedback on service quality and overall experience. Assess key areas including timekeeping of the service team, market pricing, professionalism of approach, safety rules at the yard or depot, perceived safety at the facility, and sales staff expertise. It also covers turnaround time, value for money, and overall satisfaction. Use it to identify strengths and improvement opportunities across customer touchpoints. The checklist format is easy to customize so you can adapt questions to your operations and begin collecting consistent insights from customers across locations and channels.
by Quantum Leap Safety Limited, from the Community
Downloads: 10+
Get
Template
HPS Repairs and Customer Satisfaction Template
Use this repairs and customer satisfaction template to document works completed by HPS teams. Record job details and location, capture pre and post work photos, note external observations and additional works identified, and collect tenant feedback with satisfaction ratings. Includes signature fields for tenants and team members to verify completion and service quality.
by Kevin Chambers, from the Community
Downloads: 0
Get
Template
Quality Cleaning Audit - Cleanscapes Ltd
Use this quality cleaning audit to evaluate cleanliness and presentation across retired living facilities. The checklist covers entrances, lounges, offices, laundry rooms, bathrooms, toilets, kitchens, floors, lighting, lifts, communal glass, bin areas, and marks on walls and appliances. Rate performance from Excellent to Poor, record attendance, and capture satisfaction to identify trends and improvements. Designed for property and facilities teams and cleaning contractors maintaining high standards in retirement living communities.
by Chris Stevens, from the Community
Downloads: 20+
Get

Groundscapes Customer Satisfaction Survey 2015

Use this customer satisfaction survey to evaluate grounds maintenance services at residential or commercial properties. Capture resident details, rate maintenance standards, team appearance and conduct, performance consistency, recent improvements, and overall service. Includes space for comments and resident signature. Ideal for property managers and groundskeeping teams to monitor service quality and guide site maintenance improvements.

by Cristean Wright, from the Community

30+

Get

Template

Customer Satisfaction Survey Template

This customer satisfaction survey template helps teams capture actionable feedback on service quality and overall experience. Assess key areas including timekeeping of the service team, market pricing, professionalism of approach, safety rules at the yard or depot, perceived safety at the facility, and sales staff expertise. It also covers turnaround time, value for money, and overall satisfaction. Use it to identify strengths and improvement opportunities across customer touchpoints. The checklist format is easy to customize so you can adapt questions to your operations and begin collecting consistent insights from customers across locations and channels.

by Quantum Leap Safety Limited, from the Community

10+

Get

Template

HPS Repairs and Customer Satisfaction Template

Use this repairs and customer satisfaction template to document works completed by HPS teams. Record job details and location, capture pre and post work photos, note external observations and additional works identified, and collect tenant feedback with satisfaction ratings. Includes signature fields for tenants and team members to verify completion and service quality.

by Kevin Chambers, from the Community

Get

Template

Quality Cleaning Audit - Cleanscapes Ltd

Use this quality cleaning audit to evaluate cleanliness and presentation across retired living facilities. The checklist covers entrances, lounges, offices, laundry rooms, bathrooms, toilets, kitchens, floors, lighting, lifts, communal glass, bin areas, and marks on walls and appliances. Rate performance from Excellent to Poor, record attendance, and capture satisfaction to identify trends and improvements. Designed for property and facilities teams and cleaning contractors maintaining high standards in retirement living communities.

by Chris Stevens, from the Community

20+

Get

Customer Satisfaction Audit Checklist

About author

You might also like

Groundscapes Customer Satisfaction Survey 2015

Customer Satisfaction Survey Template

HPS Repairs and Customer Satisfaction Template

Quality Cleaning Audit - Cleanscapes Ltd

You might also like

Groundscapes Customer Satisfaction Survey 2015

Customer Satisfaction Survey Template

HPS Repairs and Customer Satisfaction Template

Quality Cleaning Audit - Cleanscapes Ltd