Template

Callout Report - WestCoast

by Sam Austin, from the Community

This Callout Report template helps teams document service callouts from first report to resolution. Capture the site, date, and preparer, then log each issue with status on arrival, whether it was identified and rectified, actions required, any damage, and additional comments. Sections support multiple issues so technicians can record findings and outcomes in one place. Ideal for facilities and maintenance teams, contractors, and field services, this form standardizes callout reporting, improves accountability, and creates a clear audit trail for customers and supervisors.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Callout Report - WestCoast MEP
This MEP callout report template helps technicians document on-site issues, actions, and outcomes during service visits. Capture site details, date and preparer, when the issue was reported, and who it was submitted to. For each issue, record whether it was ongoing on arrival, if the root cause was identified, rectification status, actions taken, reasons if not rectified, any damage observed, and additional comments. Multiple issue sections are included to cover complex callouts, enabling consistent reporting and better handover, maintenance tracking, and customer communication.
by Sam Austin, from the Community
Downloads: 0
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Template
Callout Report Template
Standardize how teams document site callouts and service visits with this callout report template. Record key details such as site, date and time, and who prepared the report. Capture the reported issue, whether it was ongoing upon arrival, if the issue was identified, and whether it was rectified. Document actions taken to resolve the issue, reasons if it could not be rectified, and any damage observed. Add photos, notes, and additional comments, then collect signatures to complete the record. Ideal for construction and field service operations using SafetyCulture to ensure consistent reporting and smoother handovers.
by Sam Austin, from the Community
Downloads: 10+
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Template
Service Callout Report
Use this Service Callout Report template to document field service visits from first call to completion. Capture site details, customer information, issues reported, findings, works undertaken, labor and materials used, warranty status, and completion outcomes. Record outstanding actions, customer satisfaction, and both engineer and customer signatures for accountability. Ideal for facilities maintenance, repairs, and service teams needing a clear, auditable callout record.
by Tom Scott, from the Community
Downloads: 0
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Template
Service Callout Jobsheet Day Works Template
Create a clear record of day works and callout jobs with this easy-to-use jobsheet. Capture client and site details, job number, fault description, work performed, materials used and required, and whether the work is fully completed. Log visit start and completion dates, and add engineer and customer signatures for approval and accountability. Ideal for field service, maintenance, and facilities teams managing HVAC, electrical, plumbing, and general repair callouts.
by Yahia Tebani, from the Community
Downloads: 10+
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Callout Report - WestCoast

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Callout Report - WestCoast MEP

Callout Report Template

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