Template

Service Callout Report

by Tom Scott, from the Community

Use this Service Callout Report template to document field service visits from first call to completion. Capture site details, customer information, issues reported, findings, works undertaken, labor and materials used, warranty status, and completion outcomes. Record outstanding actions, customer satisfaction, and both engineer and customer signatures for accountability. Ideal for facilities maintenance, repairs, and service teams needing a clear, auditable callout record.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Callout Report - WestCoast
This Callout Report template helps teams document service callouts from first report to resolution. Capture the site, date, and preparer, then log each issue with status on arrival, whether it was identified and rectified, actions required, any damage, and additional comments. Sections support multiple issues so technicians can record findings and outcomes in one place. Ideal for facilities and maintenance teams, contractors, and field services, this form standardizes callout reporting, improves accountability, and creates a clear audit trail for customers and supervisors.
by Sam Austin, from the Community
Downloads: 0
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Template
Service Callout Jobsheet Day Works Template
Create a clear record of day works and callout jobs with this easy-to-use jobsheet. Capture client and site details, job number, fault description, work performed, materials used and required, and whether the work is fully completed. Log visit start and completion dates, and add engineer and customer signatures for approval and accountability. Ideal for field service, maintenance, and facilities teams managing HVAC, electrical, plumbing, and general repair callouts.
by Yahia Tebani, from the Community
Downloads: 10+
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Template
Day Works and Callout Jobsheet Template
This day works and callout jobsheet template helps field engineers and technicians capture essential details during service visits, including client/site information, visit dates, scope of work, job report, completion status, parts/materials used or needed, and sign-offs from both engineer and customer. It streamlines documentation of labor and materials, supports accurate costing, and improves accountability with signatures and dates. Suitable for facilities maintenance, HVAC, electrical, plumbing, and other trade services handling reactive callouts and day works.
by Yahia Tebani, from the Community
Downloads: 0
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Template
Security Callout Form
Use this Security Callout Form to record site visits for gates, doors, barriers, or entry systems. Capture engineer attendance, customer details, fault description, control panel and operator types, activating and safety systems, CE marking items, force testing, photos of the site, and how the site was left. Includes space for customer sign-off and engineer notes to support compliance and service quality.
by Bjorn Graham, from the Community
Downloads: 20+
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Callout Report - WestCoast

This Callout Report template helps teams document service callouts from first report to resolution. Capture the site, date, and preparer, then log each issue with status on arrival, whether it was identified and rectified, actions required, any damage, and additional comments. Sections support multiple issues so technicians can record findings and outcomes in one place. Ideal for facilities and maintenance teams, contractors, and field services, this form standardizes callout reporting, improves accountability, and creates a clear audit trail for customers and supervisors.

by Sam Austin, from the Community

Get

Template

Service Callout Jobsheet Day Works Template

Create a clear record of day works and callout jobs with this easy-to-use jobsheet. Capture client and site details, job number, fault description, work performed, materials used and required, and whether the work is fully completed. Log visit start and completion dates, and add engineer and customer signatures for approval and accountability. Ideal for field service, maintenance, and facilities teams managing HVAC, electrical, plumbing, and general repair callouts.

by Yahia Tebani, from the Community

10+

Get

Template

Day Works and Callout Jobsheet Template

This day works and callout jobsheet template helps field engineers and technicians capture essential details during service visits, including client/site information, visit dates, scope of work, job report, completion status, parts/materials used or needed, and sign-offs from both engineer and customer. It streamlines documentation of labor and materials, supports accurate costing, and improves accountability with signatures and dates. Suitable for facilities maintenance, HVAC, electrical, plumbing, and other trade services handling reactive callouts and day works.

by Yahia Tebani, from the Community

Get

Template

Security Callout Form

Use this Security Callout Form to record site visits for gates, doors, barriers, or entry systems. Capture engineer attendance, customer details, fault description, control panel and operator types, activating and safety systems, CE marking items, force testing, photos of the site, and how the site was left. Includes space for customer sign-off and engineer notes to support compliance and service quality.

by Bjorn Graham, from the Community

20+

Get

Service Callout Report

About author

You might also like

Callout Report - WestCoast

Service Callout Jobsheet Day Works Template

Day Works and Callout Jobsheet Template

Security Callout Form

You might also like

Callout Report - WestCoast

Service Callout Jobsheet Day Works Template

Day Works and Callout Jobsheet Template

Security Callout Form