This formal receptionist interview template helps hiring managers evaluate candidates consistently. It covers experience, company fit, customer service mindset, crisis and conflict handling, punctuality and attendance, independent work, computer proficiency, attention to detail, data entry accuracy, and communication skills. It also assesses multitasking, handling difficult callers and unannounced visitors, learning new tasks, reporting to multiple stakeholders, and familiarity with phone systems, fax, copiers, and scanners.
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