Template

DRS Damages: Manager and Technician Statement

by Todd Sloan, from the Community

400+

This template supports documenting technician-related damage incidents and the manager’s review. Capture customer account details, office, dates, and preparer. Technicians record a full narrative from initial call to job completion, including work performed, conversations, observations, and home condition. Managers assess validity of the damage, note procedure compliance, define the root cause, and recommend a course of action aligned to what the customer seeks to resolve the claim.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Damage Report for Equipment or Building
Use this damage report template to document equipment or building incidents thoroughly. Capture the date and time of the event, exact location, and the type of equipment affected. Add photos of the scene and damages, describe what happened, and note the suspected root cause. Include investigator details, an incident timeline, and recommendations for corrective actions. Close the report with name and signature to confirm completion. Ideal for facility managers, maintenance teams, and safety officers to streamline investigations and standardize reporting across sites.
by Rick Haertel, from the Community
Downloads: 10+
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Template
Post Call Customer Feedback Checklist
This Post Call template helps telecom and broadband teams capture the voice of the customer after a technician visit or support call. It guides users to evaluate overall service quality, clarity of the technician’s explanation of work, product education, professionalism, and ability to resolve issues, with space for additional comments. Use it to standardize post-visit feedback, identify coaching opportunities, and track trends in service quality across regions and teams. Adaptable for field service operations and customer support workflows.
by Richard Hogue, from the Community
Downloads: 0
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Template
DRS Damages: Damage Assessment
Digital Reception Services Damage Assessment
by Todd Sloan, from the Community
Downloads: 400+
Get
Template
Ground Technician
This Ground Technician checklist helps supervisors observe and assess field technicians on site. Record audit details, supervisor and location, weather, and whether energized work is involved. Evaluate overall job performance and specific climbing skills, capture the length of observation, and add comments and photos. Use it to verify safe work practices, documentation, and handover. Ideal for utility and field service teams standardizing technician assessments and improving safety and compliance.
by Leilani Todd, from the Community
Downloads: 0
Get

Damage Report for Equipment or Building

Use this damage report template to document equipment or building incidents thoroughly. Capture the date and time of the event, exact location, and the type of equipment affected. Add photos of the scene and damages, describe what happened, and note the suspected root cause. Include investigator details, an incident timeline, and recommendations for corrective actions. Close the report with name and signature to confirm completion. Ideal for facility managers, maintenance teams, and safety officers to streamline investigations and standardize reporting across sites.

by Rick Haertel, from the Community

10+

Get

Template

Post Call Customer Feedback Checklist

This Post Call template helps telecom and broadband teams capture the voice of the customer after a technician visit or support call. It guides users to evaluate overall service quality, clarity of the technician’s explanation of work, product education, professionalism, and ability to resolve issues, with space for additional comments. Use it to standardize post-visit feedback, identify coaching opportunities, and track trends in service quality across regions and teams. Adaptable for field service operations and customer support workflows.

by Richard Hogue, from the Community

Get

Template

DRS Damages: Damage Assessment

Digital Reception Services Damage Assessment

by Todd Sloan, from the Community

400+

Get

Template

Ground Technician

This Ground Technician checklist helps supervisors observe and assess field technicians on site. Record audit details, supervisor and location, weather, and whether energized work is involved. Evaluate overall job performance and specific climbing skills, capture the length of observation, and add comments and photos. Use it to verify safe work practices, documentation, and handover. Ideal for utility and field service teams standardizing technician assessments and improving safety and compliance.

by Leilani Todd, from the Community

Get

DRS Damages: Manager and Technician Statement

About author

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Damage Report for Equipment or Building

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DRS Damages: Damage Assessment

Ground Technician

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Damage Report for Equipment or Building

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