Template

Nonconformance Complaint Log

by Olabisi Lawson, from the Community

Use this nonconformance complaint log to capture and resolve customer issues that affect product quality and safety. Record the source, date, observation, severity category minor major critical, evidence, and 5 Whys root cause. Assign corrective actions, departments and owners, set estimated completion times, track status, and verify closure. This practical template supports consistent quality management and continuous improvement across manufacturing operations.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Customer Complaint Description Form
Use this complaint description form to document and resolve customer issues related to product quality and safety. Capture source of complaint (customer, consumer, regulator), complainant and contact details, product identifiers (name, batch code, production and expiry dates, delivery), and incident details such as illness, allergen or foreign body. Attach photo evidence, record injuries, medical evidence and expenses, and note third-party reports. Log root cause, response to the complainant, recall or withdrawal decisions, required corrective actions, assignees, completion dates and approvals to close out the complaint.
by Olabisi Lawson, from the Community
Downloads: 0
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Template
Internal Audit Nonconformance Report Template
This internal audit nonconformance report template helps teams document and resolve issues found during audits. Capture key details such as date raised, NC type and status, audit clause, immediate actions, root cause analysis, and corrective and preventive actions. Assign SMEs, track planned completion dates, record verification and review, and confirm the date closed. Use it to standardize CAPA workflows and improve compliance and quality performance.
by Internal Audit, from the Community
Downloads: 0
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Template
Nonconformance Report NCR Checklist
This Nonconformance Report checklist helps teams document and manage quality issues across projects and assets. Capture the originator, project details, affected standards, and responsible contractors or suppliers. Classify findings as major or minor, then assign containment, root cause investigation, and corrective actions with clear owners and due dates. Includes steps for verification, originator acceptance, and final closure by the quality coordinator. Ideal for construction and field operations to prevent repeat defects and improve reliability.
by Guy Middleton, from the Community
Downloads: 0
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Template
Internal Audit Nonconformance Investigation Checklist
Use this internal audit template to investigate nonconformance in manufacturing processes. Assess roles and responsibilities, confirm use of cross functional teams and quality tools, validate control measures before deployment, and document how actions are implemented across the organization. Track customer issues to timely closure, capture additional findings and evidence, and record auditor and auditee sign off for accountability and continuous improvement.
by Patrick O'Donnell, from the Community
Downloads: 10+
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Customer Complaint Description Form

Use this complaint description form to document and resolve customer issues related to product quality and safety. Capture source of complaint (customer, consumer, regulator), complainant and contact details, product identifiers (name, batch code, production and expiry dates, delivery), and incident details such as illness, allergen or foreign body. Attach photo evidence, record injuries, medical evidence and expenses, and note third-party reports. Log root cause, response to the complainant, recall or withdrawal decisions, required corrective actions, assignees, completion dates and approvals to close out the complaint.

by Olabisi Lawson, from the Community

Get

Template

Internal Audit Nonconformance Report Template

This internal audit nonconformance report template helps teams document and resolve issues found during audits. Capture key details such as date raised, NC type and status, audit clause, immediate actions, root cause analysis, and corrective and preventive actions. Assign SMEs, track planned completion dates, record verification and review, and confirm the date closed. Use it to standardize CAPA workflows and improve compliance and quality performance.

by Internal Audit, from the Community

Get

Template

Nonconformance Report NCR Checklist

This Nonconformance Report checklist helps teams document and manage quality issues across projects and assets. Capture the originator, project details, affected standards, and responsible contractors or suppliers. Classify findings as major or minor, then assign containment, root cause investigation, and corrective actions with clear owners and due dates. Includes steps for verification, originator acceptance, and final closure by the quality coordinator. Ideal for construction and field operations to prevent repeat defects and improve reliability.

by Guy Middleton, from the Community

Get

Template

Internal Audit Nonconformance Investigation Checklist

Use this internal audit template to investigate nonconformance in manufacturing processes. Assess roles and responsibilities, confirm use of cross functional teams and quality tools, validate control measures before deployment, and document how actions are implemented across the organization. Track customer issues to timely closure, capture additional findings and evidence, and record auditor and auditee sign off for accountability and continuous improvement.

by Patrick O'Donnell, from the Community

10+

Get

Nonconformance Complaint Log

About author

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Customer Complaint Description Form

Internal Audit Nonconformance Report Template

Nonconformance Report NCR Checklist

Internal Audit Nonconformance Investigation Checklist

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Customer Complaint Description Form

Internal Audit Nonconformance Report Template

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Internal Audit Nonconformance Investigation Checklist