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Technik Helpdesk

by Chris Rimbach, from the Community

Downloads: 20+
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Diese Vorlage unterstuetzt Ihren Technik Helpdesk beim strukturierten Erfassen und Bearbeiten von Tickets. Erfassen Sie Betreff, Anfragesteller, Standort, Kategorie, Prioritaet und Beschreibung, fuegen Sie Fotos oder Anhaenge hinzu und dokumentieren Sie Status, Rueckfragen, Eskalation, Notizen und Loesung. Der standardisierte Workflow erleichtert die Nachverfolgung, verbessert Reaktionszeiten und schafft Transparenz fuer SLA und Audits. Ideal fuer interne IT-Meldungen, Hardware- und Software-Anfragen sowie Stoerungsmeldungen.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.