Template

Hotel and Resort Operations Inspection Checklist

by Quality ZOMBJ, from the Community

This comprehensive hotel and resort operations checklist helps managers oversee daily standards across guest greeting, occupancy tracking, cleanliness, and safety. Inspect buildings, public areas, front office, restaurants and bars, spa, gym, restrooms, beach and pools, and fire pits. Verify back of house areas including kitchens, laundry, housekeeping, storage, and waste. Log security coverage, CCTV, vendor checks, food and beverage covers, guest complaints, and COVID protocols to maintain consistent service.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel MOD and EGOD Daily Operations Checklist
This comprehensive hotel operations checklist supports the Manager on Duty and EGOD in maintaining exceptional resort standards each day. It guides teams to confirm occupancy and room status, apply consistent welcome phraseology, and verify staff grooming and sanitation readiness. Use it to inspect buildings and public areas, including lobbies, gardens, pools, beach, spa, gym, conference rooms, and restrooms. Review back-of-house areas such as kitchens, employee dining, laundry, storage, and garbage handling. Track food and beverage service across outlets and in-room dining, ensure security coverage and CCTV checks, and document guest complaints, incidents, and resolutions. Conduct lobby patrols to gather feedback and keep operations aligned with five-star service.
by Mishea Anderson, from the Community
Downloads: 0
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Template
Hotel Manager on Duty Report V2
Use this daily Manager on Duty report template to oversee hotel operations during evening shifts. The checklist covers occupancy tracking, front office and lobby standards, meeting rooms, detailed guest room inspections, public areas, outlets including cafes and bars, spa and fitness areas, pool and beach entrances, back of house checks, and incident or guest complaint logs. Document food and beverage testing, maintenance issues, cleanliness, safety, and service quality to maintain brand standards and guest satisfaction.
by Suree Ploysomboon, from the Community
Downloads: 0
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Template
Resort Manager on Duty Operations Checklist 2024
Use this comprehensive manager on duty checklist to oversee daily resort operations from start to finish. Verify arrivals and departures, track occupancy and ADR, walk all guest areas, coordinate front office and housekeeping, check lobby ambiance, monitor gym, pool, and spa, review meeting rooms and back of house, and address guest issues, staffing, safety, and maintenance in real time.
by Jeremy Fraize, from the Community
Downloads: 0
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Template
Monthly Hotel Operations Checklist
This monthly hotel evaluation checklist helps managers audit front office, guest areas, spa, gym, housekeeping, food and beverage, kitchen hygiene, function rooms, pool, laundry, back of house, fire and life safety, and exterior maintenance. Use it to standardize inspections, document issues, and ensure cleanliness, safety, and service quality across the property. Fully customizable to fit your hotel's standards and processes.
by Nguyễn Khang, from the Community
Downloads: 0
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Hotel MOD and EGOD Daily Operations Checklist

This comprehensive hotel operations checklist supports the Manager on Duty and EGOD in maintaining exceptional resort standards each day. It guides teams to confirm occupancy and room status, apply consistent welcome phraseology, and verify staff grooming and sanitation readiness. Use it to inspect buildings and public areas, including lobbies, gardens, pools, beach, spa, gym, conference rooms, and restrooms. Review back-of-house areas such as kitchens, employee dining, laundry, storage, and garbage handling. Track food and beverage service across outlets and in-room dining, ensure security coverage and CCTV checks, and document guest complaints, incidents, and resolutions. Conduct lobby patrols to gather feedback and keep operations aligned with five-star service.

by Mishea Anderson, from the Community

Get

Template

Hotel Manager on Duty Report V2

Use this daily Manager on Duty report template to oversee hotel operations during evening shifts. The checklist covers occupancy tracking, front office and lobby standards, meeting rooms, detailed guest room inspections, public areas, outlets including cafes and bars, spa and fitness areas, pool and beach entrances, back of house checks, and incident or guest complaint logs. Document food and beverage testing, maintenance issues, cleanliness, safety, and service quality to maintain brand standards and guest satisfaction.

by Suree Ploysomboon, from the Community

Get

Template

Resort Manager on Duty Operations Checklist 2024

Use this comprehensive manager on duty checklist to oversee daily resort operations from start to finish. Verify arrivals and departures, track occupancy and ADR, walk all guest areas, coordinate front office and housekeeping, check lobby ambiance, monitor gym, pool, and spa, review meeting rooms and back of house, and address guest issues, staffing, safety, and maintenance in real time.

by Jeremy Fraize, from the Community

Get

Template

Monthly Hotel Operations Checklist

This monthly hotel evaluation checklist helps managers audit front office, guest areas, spa, gym, housekeeping, food and beverage, kitchen hygiene, function rooms, pool, laundry, back of house, fire and life safety, and exterior maintenance. Use it to standardize inspections, document issues, and ensure cleanliness, safety, and service quality across the property. Fully customizable to fit your hotel's standards and processes.

by Nguyễn Khang, from the Community

Get

Hotel and Resort Operations Inspection Checklist

About author

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Hotel MOD and EGOD Daily Operations Checklist

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Hotel MOD and EGOD Daily Operations Checklist

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