Template

Resort Manager on Duty Operations Checklist 2024

by Jeremy Fraize, from the Community

Use this comprehensive manager on duty checklist to oversee daily resort operations from start to finish. Verify arrivals and departures, track occupancy and ADR, walk all guest areas, coordinate front office and housekeeping, check lobby ambiance, monitor gym, pool, and spa, review meeting rooms and back of house, and address guest issues, staffing, safety, and maintenance in real time.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Manager on Duty Resort Operations Checklist 2024
Use this manager on duty resort operations checklist to guide shift leaders through daily hotel and resort tasks. It covers occupancy review, arrivals and departures, VIP recognition, uniform and service standards, front desk coordination, housekeeping staffing and room inspections, guest amenities setup, public area and restroom checks, lobby ambience and lighting, fitness center, pool and spa readiness, meeting rooms and events, dining outlets service, back of house cleanliness, laundry and engineering coordination, safety and incident handling, grounds and weather preparedness, and proactive guest engagement. Designed to maintain consistent, safe, high quality operations across departments.
by Jeremy Fraize, from the Community
Downloads: 0
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Template
Hotel Manager on Duty Report V2
Use this daily Manager on Duty report template to oversee hotel operations during evening shifts. The checklist covers occupancy tracking, front office and lobby standards, meeting rooms, detailed guest room inspections, public areas, outlets including cafes and bars, spa and fitness areas, pool and beach entrances, back of house checks, and incident or guest complaint logs. Document food and beverage testing, maintenance issues, cleanliness, safety, and service quality to maintain brand standards and guest satisfaction.
by Suree Ploysomboon, from the Community
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Template
Manager On Duty Report
This Manager On Duty report template helps hotel and resort managers document shift activities and standards across the property. Track front office performance, lobby and VIP lounge cleanliness, meeting rooms, pre-arrival room inspections, linens and amenities, furniture and safety equipment, and in-room facilities. Log restaurant readiness, staff presence, music and ambiance, gym and spa conditions, pool and beach safety with lifeguard visibility, and guest service interactions. Include staff canteen hygiene, food variety and labeling, and seating. Use this template to maintain consistent service and guest satisfaction.
by Omar Binladen, from the Community
Downloads: 0
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Template
Hotel and Resort Operations Inspection Checklist
This comprehensive hotel and resort operations checklist helps managers oversee daily standards across guest greeting, occupancy tracking, cleanliness, and safety. Inspect buildings, public areas, front office, restaurants and bars, spa, gym, restrooms, beach and pools, and fire pits. Verify back of house areas including kitchens, laundry, housekeeping, storage, and waste. Log security coverage, CCTV, vendor checks, food and beverage covers, guest complaints, and COVID protocols to maintain consistent service.
by Quality ZOMBJ, from the Community
Downloads: 0
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Manager on Duty Resort Operations Checklist 2024

Use this manager on duty resort operations checklist to guide shift leaders through daily hotel and resort tasks. It covers occupancy review, arrivals and departures, VIP recognition, uniform and service standards, front desk coordination, housekeeping staffing and room inspections, guest amenities setup, public area and restroom checks, lobby ambience and lighting, fitness center, pool and spa readiness, meeting rooms and events, dining outlets service, back of house cleanliness, laundry and engineering coordination, safety and incident handling, grounds and weather preparedness, and proactive guest engagement. Designed to maintain consistent, safe, high quality operations across departments.

by Jeremy Fraize, from the Community

Get

Template

Hotel Manager on Duty Report V2

Use this daily Manager on Duty report template to oversee hotel operations during evening shifts. The checklist covers occupancy tracking, front office and lobby standards, meeting rooms, detailed guest room inspections, public areas, outlets including cafes and bars, spa and fitness areas, pool and beach entrances, back of house checks, and incident or guest complaint logs. Document food and beverage testing, maintenance issues, cleanliness, safety, and service quality to maintain brand standards and guest satisfaction.

by Suree Ploysomboon, from the Community

Get

Template

Manager On Duty Report

This Manager On Duty report template helps hotel and resort managers document shift activities and standards across the property. Track front office performance, lobby and VIP lounge cleanliness, meeting rooms, pre-arrival room inspections, linens and amenities, furniture and safety equipment, and in-room facilities. Log restaurant readiness, staff presence, music and ambiance, gym and spa conditions, pool and beach safety with lifeguard visibility, and guest service interactions. Include staff canteen hygiene, food variety and labeling, and seating. Use this template to maintain consistent service and guest satisfaction.

by Omar Binladen, from the Community

Get

Template

Hotel and Resort Operations Inspection Checklist

This comprehensive hotel and resort operations checklist helps managers oversee daily standards across guest greeting, occupancy tracking, cleanliness, and safety. Inspect buildings, public areas, front office, restaurants and bars, spa, gym, restrooms, beach and pools, and fire pits. Verify back of house areas including kitchens, laundry, housekeeping, storage, and waste. Log security coverage, CCTV, vendor checks, food and beverage covers, guest complaints, and COVID protocols to maintain consistent service.

by Quality ZOMBJ, from the Community

Get

Resort Manager on Duty Operations Checklist 2024

About author

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