Template

W Rome In-Room Dining Audit Checklist

by Claudio Pisacane, from the Community

Ensure high standards for hotel in-room dining with this audit template. Verify order accuracy and accompaniments, on time delivery windows, door service etiquette, table setup, flatware and condiment presentation, and removal procedures. Use it to train staff, maintain consistency, and uphold brand standards across breakfast, lunch, and dinner service.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
In-Room Dining Service Audit Checklist
This in-room dining service checklist helps hotels audit every step of the guest experience, from telephone order-taking to delivery and tray pickup. It covers server etiquette, timing, uniform and grooming, room entry procedures, table setup, wine presentation, and closing. It also includes minibar and coffee setup checks, brand standards, and 24/7 offering compliance. Use it to standardize procedures, boost guest satisfaction, and ensure consistent food and beverage quality.
by Gustavo Movilla, from the Community
Downloads: 0
Get
Template
In Room Dining Audit for W Hotels
This in room dining audit template is designed for hotel food and beverage teams to evaluate service quality against W Hotels standards. It covers end to end guest interactions, including telephone etiquette and greeting scripts, correct use of guest names, accurate order taking, thoughtful upselling, and quoting delivery times. Delivery procedures review punctuality, room entry protocol, ambiance setup, table readiness, and completeness and accuracy of orders. Food and beverage criteria assess presentation, portioning, temperature, and taste. Service steps include wine presentation, check presentation, tray pickup instructions, and 24 7 availability. The checklist also guides service recovery and emotional engagement, ensuring warm, professional, brand aligned experiences throughout.
by Daryl Roberts, from the Community
Downloads: 10+
Get
Template
In Room Dining Service Checklist
Use this checklist to evaluate in room dining service against Forbes and QA standards. It covers phone etiquette, order taking, dietary needs, quoted delivery times, door and entry protocol, in room table setup, beverage and wine service, food quality and presentation, portioning and temperature, staff appearance and professionalism, cross departmental communication, accurate billing and guest acknowledgment, cleanliness of carts, linens and serviceware, and timely removal of trays with room reset.
by Mette Kiers, from the Community
Downloads: 10+
Get
Template
Dining Room Standards for Lunch and Dinner
This restaurant service standards checklist helps dining room teams deliver consistent lunch and dinner service. It covers greeter welcome and seating, SPG status recognition, beverage and menu presentations, timing for orders and delivery, quality checks, table marking and maintenance, bread and wine service, dessert and check presentation, payment handling, VIP club mention, and valet validation.
by Loren Wilson, from the Community
Downloads: 0
Get

In-Room Dining Service Audit Checklist

This in-room dining service checklist helps hotels audit every step of the guest experience, from telephone order-taking to delivery and tray pickup. It covers server etiquette, timing, uniform and grooming, room entry procedures, table setup, wine presentation, and closing. It also includes minibar and coffee setup checks, brand standards, and 24/7 offering compliance. Use it to standardize procedures, boost guest satisfaction, and ensure consistent food and beverage quality.

by Gustavo Movilla, from the Community

Get

Template

In Room Dining Audit for W Hotels

This in room dining audit template is designed for hotel food and beverage teams to evaluate service quality against W Hotels standards. It covers end to end guest interactions, including telephone etiquette and greeting scripts, correct use of guest names, accurate order taking, thoughtful upselling, and quoting delivery times. Delivery procedures review punctuality, room entry protocol, ambiance setup, table readiness, and completeness and accuracy of orders. Food and beverage criteria assess presentation, portioning, temperature, and taste. Service steps include wine presentation, check presentation, tray pickup instructions, and 24 7 availability. The checklist also guides service recovery and emotional engagement, ensuring warm, professional, brand aligned experiences throughout.

by Daryl Roberts, from the Community

10+

Get

Template

In Room Dining Service Checklist

Use this checklist to evaluate in room dining service against Forbes and QA standards. It covers phone etiquette, order taking, dietary needs, quoted delivery times, door and entry protocol, in room table setup, beverage and wine service, food quality and presentation, portioning and temperature, staff appearance and professionalism, cross departmental communication, accurate billing and guest acknowledgment, cleanliness of carts, linens and serviceware, and timely removal of trays with room reset.

by Mette Kiers, from the Community

10+

Get

Template

Dining Room Standards for Lunch and Dinner

This restaurant service standards checklist helps dining room teams deliver consistent lunch and dinner service. It covers greeter welcome and seating, SPG status recognition, beverage and menu presentations, timing for orders and delivery, quality checks, table marking and maintenance, bread and wine service, dessert and check presentation, payment handling, VIP club mention, and valet validation.

by Loren Wilson, from the Community

Get

W Rome In-Room Dining Audit Checklist

About author

You might also like

In-Room Dining Service Audit Checklist

In Room Dining Audit for W Hotels

In Room Dining Service Checklist

Dining Room Standards for Lunch and Dinner

You might also like

In-Room Dining Service Audit Checklist

In Room Dining Audit for W Hotels

In Room Dining Service Checklist

Dining Room Standards for Lunch and Dinner