Template

W Rome Bell Arrival Audit Checklist

by Beatrice Manno, from the Community

10+

Evaluate bell arrival service standards at W Rome with this internal audit checklist. It guides bell staff through timely luggage delivery, guest-first elevator etiquette, and professional room-entry procedures. Use a door stop, confirm placement of personal effects, and position items such as garment bags, briefcases, and vanity bags correctly. Provide a concise property orientation, demonstrate key in-room features, confirm guest comfort, and close warmly. Ideal for supervisors standardizing training, quality checks, and service consistency.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Bell Arrival Phase Audit
This Bell Arrival Phase audit focuses on the guest arrival experience managed by hotel bell staff. It guides teams through warm greetings, professional appearance, elevator etiquette, and an informative lobby orientation. The checklist covers secure and timely luggage handling, rooming procedures, and demonstrating key in-room features such as Wi‑Fi, dining, and amenities. It promotes anticipatory service, personalized interactions, and effective problem resolution, ensuring guest satisfaction and consistent service standards across hotel operations.
by Orion Pritchett, from the Community
Downloads: 0
Get
Template
Hotel Bell Arrival and Departure Checklist
This hotel bell staff checklist helps evaluate and standardize guest arrival and departure services. It covers bell staff presence, guest escort and elevator etiquette, timely luggage delivery and retrieval, proper placement of bags and belongings, and clear explanations of room features such as coffee machines, safes, emergency exits, lighting, and climate controls. It includes guidelines for confirming guest satisfaction, using the guest’s name, offering assistance, and providing warm welcomes and farewells. Telephone etiquette, delivery announcements, timing expectations for responses, and professional appearance standards are also included to ensure consistent, courteous, and efficient guest service.
by Rizwan Ahmed, from the Community
Downloads: 10+
Get
Template
Bell Arrival Checklist
Use this bell arrival checklist to evaluate hotel bell staff performance from first greeting to final farewell. Cover posture, grooming, elevator etiquette, timely luggage delivery, room orientation and feature demonstrations, clear directions, anticipatory service, ownership of requests, and warm closings. Ensure guest names are used appropriately and emotional engagement is positive, enabling consistent, personalized service and a seamless arrival experience.
by Tashya Madan, from the Community
Downloads: 0
Get
Template
Bell Attendant Arrival Checklist
Use this bell attendant arrival checklist to deliver consistent hotel guest service from the moment of arrival. It covers warm greetings and name use, elevator and hallway guidance, opening the guest room and using a door stop, safety notes such as pointing out the nearest emergency exit, timely luggage delivery, preferred placement of bags and garments, and a brief room orientation. Include WiFi guidance, ice offers, and club level pressing when applicable. Close with appreciation and a sincere offer of further assistance.
by Victoria Raeburn, from the Community
Downloads: 20+
Get

W Rome Bell Arrival Audit Checklist

About author

You might also like

Bell Arrival Phase Audit

Hotel Bell Arrival and Departure Checklist

Bell Arrival Checklist

Bell Attendant Arrival Checklist

You might also like

Bell Arrival Phase Audit

Hotel Bell Arrival and Departure Checklist

Bell Arrival Checklist

Bell Attendant Arrival Checklist