Use this bell attendant arrival checklist to deliver consistent hotel guest service from the moment of arrival. It covers warm greetings and name use, elevator and hallway guidance, opening the guest room and using a door stop, safety notes such as pointing out the nearest emergency exit, timely luggage delivery, preferred placement of bags and garments, and a brief room orientation. Include WiFi guidance, ice offers, and club level pressing when applicable. Close with appreciation and a sincere offer of further assistance.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.