Template

WOW Audit Checklist for Hotels

by Wayne Heger, from the Community

20+

This WOW Audit template helps hotels evaluate guest experience and operational standards. It covers team presentation and greetings, queue acknowledgment, daily huddles, reception knowledge of the Customer First Guide, and complaint resolution. Inspect public areas and rooms for cleanliness and maintenance, verify room checks using the 8-step process, and review RFT tracker completion. Confirm schedules and payroll alignment with forecasts to ensure the right people are in the right place at the right time.

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Digitize any process, procedure or policy

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .

Template

WOW - Meat health check

Operational review

by Jon Bartlett, from the Community

80+

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Template

VE Food Culture Visit Checklist

This VE Food Culture Visit checklist helps restaurant teams assess culture and operational standards across front and back of house. Review first impressions, team presentation, and whether the restaurant is fully set up. Inspect kitchen cleanliness and organization, line fridges, temperature control, par levels, freshness, and whether busy items are within reach and prepped to spec. Evaluate pass setup, timing, seasoning, garnishes, and correct crockery, with a chef on the pass during peak shifts. Assess service flow, FOH–BOH communication, clarity between kitchen sections, and the effectiveness of team briefs so the right people are in the right places at the right times. Use this template to drive consistency, quality, and a strong food culture across sites.

by Robert Kubista, from the Community

10+

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Template

Doing It Right Coaching Review Template

This Doing It Right coaching review template helps Burger King restaurants assess compliance across food safety, hygiene, pest control, approved sourcing, equipment sanitation, holding and cooking practices, and contamination prevention. It also covers brand standards for food quality, guest service and experience, people and uniform checks, speed of service, kiosks and delivery, and cleanliness and maintenance for dining room, restrooms, kitchen, and external areas. Additional REV and paperwork checks are included, along with space for scores, actions, recognition, and digital signatures.

by Arron Morley, from the Community

20+

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Template

Operational Standards Audit Checklist (v3.3)

This operational standards audit checklist helps fitness clubs assess and improve daily operations across the entire site. It covers staffing and rota compliance, onboarding and right to work checks, Virtuagym setup, first impressions at reception, sales processes, store and vending management, ambience and housekeeping, gym floor rules and equipment maintenance, spin and studio areas, Xercise4Kids, changing rooms and accessibility, concession rooms and agreements, back of house controls, banking and payroll checks, marketing and notice boards, profit protection with CCTV and tills, and comprehensive health and safety including fire safety, COSHH, first aid, daily to annual checks, and statutory servicing.

by Wendy Huntriss, from the Community

40+

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Template

Tourism Department Hotel Checklist

An official checklist for hotels issued by the Tourism Department to assess compliance, quality, and guest experience. It covers location and access, reception operations, room standards, bathrooms and amenities, signage and safety, restaurants and bars, kitchen hygiene, laundry, waste and storage, maintenance and utilities, staffing and training, fire and first aid, and recreational facilities including pool, spa, and fitness. Use this template to conduct thorough inspections, document findings, and ensure alignment with Seychelles regulations and best practices for hotels and island resorts.

by Paul Gertrude, from the Community

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Template

CSC Customer Experience Audit Checklist

This customer experience audit template is designed for gyms and leisure centres to assess every stage of the visitor journey and facility standards. It covers car parks and external fabric condition, reception and queue management, circulation areas, toilets and changing rooms, and compliance with brand signage. Activity areas such as studios and gyms are checked for cleanliness, equipment maintenance, lighting, temperature and safety. The audit also reviews concierge interactions, staff presentation, access control, policies and awards. Additional sections address artificial pitches, retention and complaint follow-up, marketing and online presence, and fitness services and classes. Use this checklist to identify issues, maintain consistent standards and enhance member satisfaction.

by Daniel Palmes, from the Community

10+

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