This hotel front desk audit focuses on elite member check in and guest experience. Use this WGD Elite Check In checklist to assess loyalty welcome execution, personal connection, guaranteed room type, upgrade recognition, profile preferences, lounge hours, and relevant hotel information. Verify green choice offers, late checkout benefits, luggage assistance, name usage, email confirmation, and service closure. Includes bell service evaluation and elite welcome gift delivery. Ideal for QA, training, and brand standards compliance to deliver a seamless, personalized arrival for top tier guests.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
