Use this hotel dining internal audit checklist to evaluate every step of the guest experience against Forbes standards. Review greeting and seating, wait time communication, service etiquette, personalization, and staff professionalism. Verify menu accuracy, nutritional options, and beverage knowledge. Assess food quality, temperature, seasoning, portioning, plating, and cooking accuracy. Inspect buffet hygiene, labeling, replenishment, and traffic flow. Check tableware cleanliness, napkin and cutlery standards, coffee and tea service, and bill accuracy. Confirm environment comfort, table setup, and pacing to ensure a refined, consistent dining experience.
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