A comprehensive Chick-fil-A training guide and checklist for Woodruff Road teams. Covers onboarding, uniforms, handwashing, sanitation, tea and lemonade prep, coffee, dining room standards, front counter and register workflows, drive thru headset, window and bagging, order flow and suggestive selling, Core Four behaviors and 2nd Mile Service, language of hospitality, guest touch-ins, safety and security including fire classes and panic alarms, kitchen operations including breading, marinade, grills, milkwash, filters, thaw cabinets, Kanban and FIFO, as well as pre prep, lean shifts and closing routines.
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