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The Florist Practical Server Test

by Katrin Toots, from the Community

Downloads: 10+
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This practical server test checklist for The Florist helps trainers evaluate a trainee’s readiness for floor service. It covers preconditions such as uniform and company ethos, then assesses service criteria across the guest journey: greetings, table setup, water and order taking, menu knowledge, allergen procedures, recommendations, pacing, check-backs, pre-lay, condiments, dessert and hot drinks prompts, payment, and farewell. It includes timing targets for drinks, starters, mains, and desserts, plus photo capture of courses, section control, guest care, problem handling, loyalty app mentions, and detailed comments with signatures for final sign off.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.