This practical server test checklist for The Florist helps trainers evaluate a trainee’s readiness for floor service. It covers preconditions such as uniform and company ethos, then assesses service criteria across the guest journey: greetings, table setup, water and order taking, menu knowledge, allergen procedures, recommendations, pacing, check-backs, pre-lay, condiments, dessert and hot drinks prompts, payment, and farewell. It includes timing targets for drinks, starters, mains, and desserts, plus photo capture of courses, section control, guest care, problem handling, loyalty app mentions, and detailed comments with signatures for final sign off.
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