Template

Team Briefing Checklist for Hotel Operations

by Thu Hà Trần, from the Community

This Team Briefing template helps hotels and resorts run structured cross departmental briefings. Capture occupancy updates and priorities for front office, F and B, housekeeping, engineering, reservations and revenue, security, kitchen, IT, sales and marketing, purchasing, and HR. Assign actions, note defects and PRs, track safety and service items, and align teams for the day. Use it to standardize communication, follow up tasks, and improve guest experience and operational efficiency.

With SafetyCulture you can

Digitize team workflows

Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.

Reduce manual errors

Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.

Create and share inspection reports

Generate inspection reports and share them with your team and stakeholders to keep everyone informed.

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Team Briefing Checklist
This Team Briefing checklist supports daily alignment across hotel and venue operations teams, including housekeeping, security, guest services, and maintenance. Use it to capture site, date, and preparer details, then work through key messages such as uniform and PPE checks, roster updates, daily tasks and priorities, events and operational intel, training plans, outstanding items to be chased, and any other business. Record attendees and assign actions to ensure accountability and timely follow up. Ideal for consistent pre shift or handover briefings to keep teams informed and service standards high.
by Vladislav Petrov, from the Community
Downloads: 0
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Template
Frasers Hospitality Operations iPASS 2018 2019
Use this comprehensive hotel operations audit checklist to evaluate property standards and service quality across all departments. Sections cover management, crisis management, security, front office, housekeeping, engineering, food and beverage, sales and marketing, reservations and revenue, and human resources. Apply it to verify compliance, maintain safety and brand standards, and elevate the guest experience through consistent procedures and documentation.
by Sunny Tan, from the Community
Downloads: 30+
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Template
Hotel Duty Checklist
This hotel duty checklist is designed for daily operations at Aston Banua Banjarmasin. It streamlines shift routines across front office, housekeeping, F&B service and kitchen, engineering, security, and back-of-house. Sections include area inspections, room checklists, guest contacts and complaints, MICE and VIP handling, safety and hazard analysis, and hotel statistics such as occupancy, revenue, and room forecasts. Use it to guide tasks, track progress, and ensure consistent service quality and compliance.
by Andika Janu, from the Community
Downloads: 0
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Template
Hotel Operations Audit Checklist
This hotel operations audit template helps managers assess and improve performance across every department. Use it to review brand identity and standards, staff management and training, general operational controls, and guest ledger accuracy. Evaluate restaurant service, cleanliness, table settings, and revenue controls, as well as kitchen hygiene, food safety compliance, equipment maintenance, and waste control. Cover banqueting and conferencing readiness, housekeeping in rooms and public areas, preventive maintenance programs, and adherence to health and safety. Track the guest journey and front office efficiency from check in to check out. Monitor profit drivers including inventory, utilities, cost of sales, labor management, and financial reporting. Log follow up actions in iAuditor and document findings to drive continuous improvement and guest satisfaction.
by Hein Grobler, from the Community
Downloads: 10+
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Team Briefing Checklist for Hotel Operations

With SafetyCulture you can

Digitize team workflows

Reduce manual errors

Create and share inspection reports

About author

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Team Briefing Checklist

Frasers Hospitality Operations iPASS 2018 2019

Hotel Duty Checklist

Hotel Operations Audit Checklist

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Team Briefing Checklist

Frasers Hospitality Operations iPASS 2018 2019

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