This Store Insights Assessment checklist is designed for cafes and quick service restaurants to evaluate service, product quality, staffing, and store environment. Review drive-thru and cafe order routines, names on cups, handoff connection, speed of service, partner presentation, and teamwork. Verify espresso calibration, beverage recipe compliance, delivery preparation, brewed coffee shelf life, warmed food standards, packaging, and mobile order and pay sequencing. Assess leadership and planning including shift lead presence, deployment plans, flexible plays, daily plans, barista trainer availability, and staffing levels. Inspect cleanliness and condition across drive-thru lanes, exterior, ambiance, customer areas, toilets, cleaning plans, and back of house. Confirm merchandising, food range and availability in store, via mobile, and delivery, and partner campaign knowledge.
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